1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were amazing, really friendly and professional. The room was clean and totally adequate for our needs for one night away. I was concerned it could be noisy but it absolutely wasn't.
Negative section of review
We had a problem with the shower in the morning. It was absolutely stone cold. My husband reported it to reception who later thanked us for letting them know and it was a boiler problem which was getting sorted asap. We would definitely return.
Positive section of review
Great location. Hotel has everything you need comfortable and clean rooms.
Negative section of review
The spa area / swimming pool had a lot of children in as it’s unrestricted at the weekends, I booked the hotel as many reviews said the spa was great. So if you’re looking for a quiet relaxing spa experience this might not be the one for you!
Positive section of review
Bed was comfy, facilities were great and would definitely stay again
Positive section of review
Lovely stay in a lovely house with attentive owners
Positive section of review
The breakfast buffet had plenty of choice.
Negative section of review
The bathroom was disappointing. For the price I paid I would have expected a good shower, not one over the bath. Nevertheless the shower might have been pleasant if the shower head hadn't pointed directly down at the taps, and was impossible to keep at a good angle. The toilet flush was rather stiff. The carpet in the corridor looked as though paint had been spilt on it. One of the two lifts was out of operation. Although the staff were efficient they weren't particularly friendly or welcoming.
Positive section of review
Nothing nightmare experience
Negative section of review
Apartment hadn't been cleaned. Look like there had been a big party night before. Was a disgrace. Offered us to go out and get a couple of drinks on them why they got in touch with cleaners to clean apartment ( this would of taken a long time). Used condom down toilet. Food everywhere. Drink everywhere. We walked out and went to another hotel
Positive section of review
Beautiful settings clean
Negative section of review
No swimming pool
Positive section of review
Clean and lovely staff
Negative section of review
Pillows to high , machines didn’t work
Positive section of review
Location
Negative section of review
Could not check in without photo ID, which I could not find, not a legal requirement in UK, in 55 years first time I have been refused check in. Microwave kept beeping so we could not sleep, took 40 minutes to get someone, Forgot to clean room, replace towels, replenish tea etc.
Positive section of review
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