1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The house was clean and tidy, fresh milk in the fridge, plenty info/instructions regarding where to find stuff/who to contact etc. It was lovely to meet our host and good of her to check everything was ok with our stay when we arrived.
Negative section of review
Couldn't connect to the WiFi but at the end of the day, it wasn't that essential.
Positive section of review
Felt like I was staying at a friend’s house: personalised and comfortable Had a sitting room and kitchen so I was not stuck in a hotel bedroom
Negative section of review
Bed too soft
Positive section of review
Perfect position, very close to the bus station. The room was quite small but for one night was ok..very kind and helpful staff!
Negative section of review
Cleaning was not good..hair on the bed and all around the bathroom.. bed was not so confortable
Positive section of review
It was easy to find plenty of parking. Room was spacious and well stacked for making tea and coffee. Plenty of bottled water.
Negative section of review
Nothing would stay again
Positive section of review
Spotlessly clean with a great location, staff quick to attend to any request, our room was checked every day by staff.
Negative section of review
Nowhere to put bathroom items, no shelves at all and oddly no plug in the sink. No iron or hairdryer in the room, short on coat hangers, when we requested more hangers and a hair dryer it was dealt with quickly and without fuss.
Positive section of review
Great location and price, comfortable room. Booked very last minute so was perfect for what I needed.
Positive section of review
Great location, free tea/coffee/water at the reception. Comfortable beds.
Negative section of review
Not great value taking into account the price you pay. Dark rooms with a steep staircase between the two floors (we had a 2-bedroom apartment). Some parts of the room are quite dated. Tiny bathroom on one floor and even tinier toilet on another floor- very uncomfortable and not ideal for an apartment that can fit 6 people.
Positive section of review
Location is convenient if you need to be on one of the two university campuses.
Negative section of review
I was assigned a wheelchair accessible room. That meant the bathroom did not have a proper shower separated from the rest of the bathroom, with no curtain going all the way around it or to the floor. As a result, every time I took a shower the whole bathroom got flooded and many towels had to be put on the floor to prevent walking on a soaked floor afterwards. The staff refused to help in any way if not providing more towels. Terrible experience and absolutely I wouldn’t recommend this hotel. For the price paid at this hotel, you would expect a better treatment.
Positive section of review
Great location , staff where very friendly, rooms spotless
Negative section of review
Nothing
Positive section of review
The large bedrooms
Negative section of review
It wasn’t clean, quite a lot of requirement for the guests to clean the place when they leave. What is the service we’re paying for if we have to do everything…
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