1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff try their best but they are let down by very poor maintenance and the owners not investing any time or money. The web site does NOT reflect what the property is actually like.
Negative section of review
Rooms extremely basic, carpets, curtains dirty. Feel sorry for the staff who work there, they are waiting for you to complain.
Positive section of review
Comfortable and clean Supply of toiletries, tea and coffee and a fridge Room safe included . Stayed here 3 times now Bar on site and now serve snacks
Negative section of review
Bathroom was a bit compact but was clean 👌
Positive section of review
N/a we were informed that this facility was not available during our stay. Very pleased with swimming pool
Negative section of review
Better to allocate accommodation according to guests age and mobility as steps proved a problem Offer discount golf package for course next door, in agreement with golf club
Henley on Thames, United Kingdom
Positive section of review
The hotel is in a beautiful location and looks the part too. The staff were extremely friendly and helpful.
Negative section of review
The room was very well equipped but was just too hot through the night.
Positive section of review
Restaurant was excellent and staff were helpful and friendly.
Negative section of review
A Lift would have been nice, we had two levels of stairs to climb.
Positive section of review
Fresh, clean look throughout the hotel and in the room
Negative section of review
The toilet roll felt cheap and took away from the otherwise lovely room
Positive section of review
Lovely modern property and very welcoming host.
Negative section of review
No locks on the bedroom doors - this was the only negative for me.
Positive section of review
Very clean people working were very friendly
Negative section of review
The lighting in the room want very good
Positive section of review
Pretty much everthing
Negative section of review
The cooked breakfast was below par