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2
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Positive section of review
The room was very clean and bright The shower was absolutely amazing, lovely, and powerful! The beds were also very comfortable and had a very good night sleep! Would book again next time I'm in the area!
Grange Over Sands, United Kingdom
Positive section of review
Excellent base for exploring the lake district. Well situated in Grange. Staff very friendly and helpful. Hotel lovely and comfortable beds.
Positive section of review
Breakfast was lovely lots choice my son was getting used to having a fry up every morning along with toast and tea and orange juice
Negative section of review
The room we were in didn’t have great views out the bedroom window all you can see is the backs of other hotels & B&Bs.
Positive section of review
The location is great and the building looks nice from outside giving an impression this is a very grand hotel.
Negative section of review
At check in the front desk lady was taking ages checking us in. She said “I’m struggling to find a room for you”… it is not nice to hear something like this when you are a guest and paid £££ for a room in this hotel. Finally we got allocated a room but when we got there we were shocked! The room was tiny, pitched black as it only had a mini window which was falling apart and full of dirt, massive stain on the carpet. Outside there was a generator of some sort making loud noise all night. The whole room looked dated, tired and not very clean. Body wash was empty in the bath. We called it “the dungeon”. We should have asked to be moved but we were going to a concert so had to leave promptly after check in. Luckily it was one of those stays where we didn’t spend much time in the room as we were out till very late at a concert. This hotel doesn’t seem like a five star - I stayed in a nicer premier inn before! It was very disappointing. I am already booked in for a stay in two weeks at the same hotel and I am really worried that our experience will be so bad again! I do hope that the staff put us in a lot nicer room this time to make up for last time!
Positive section of review
The staff were great, they were very helpful and friendly. The location was good
Negative section of review
The wifi was extremely bad, it doesn't not reach the room (005) and I would suggest to atleast selling a portable pidet or installing one as an upgrade to your bathrooms. Finally, it would be nice to also add more dishes to your daily breakfast such as omelette or scrambled eggs.
Positive section of review
Breakfast and food. Lovely staff. Easy parking.
Positive section of review
Breakfast was good. Staff were very friendly.
Negative section of review
Hairdryer didn’t work. Broken drawer in bedside table. Mattress nearest to door way too soft.
Positive section of review
Fantastic place.highly recommended.
Negative section of review
nothing
Positive section of review
Spa , room , breakfast
Positive section of review
Large room
Negative section of review
No gluten free food