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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed in a range of UK accommodation. Hillside was far and away the best. Clean, well-appointed,, central for visiting Cornwall. The hosts are terrific, ensuring our every need was met, while respecting our privacy. Recommended for everyone.
Negative section of review
Everything was great.
Positive section of review
Location is superb - very friendly and accessible for elderly ladies. We chose the right rooms as we had stayed there before, The management staff are very good indeed.
Negative section of review
Only one thing: breakfast on each of the days felt very rushed as though they couldn’t wait for us to go. The area in the cellar bar is rather cramped - (no objections to that) but two people need a table for four as there is nowhere to put the multiple plates etc.-so very efficient that my cooked breakfast arrived while I was still eating a bowl of fruit which I lifted up and could not then put down. The waitress whose first language was not English asked me what I wanted her to do about it, ‘my dear?’ She certainly did not mean any offence, so it was quite funny. Evening meals were never like that - staff were very good, as is the food. It sounds simplistic, but small breakfast plates could help?
Positive section of review
Easy to find, large parking space, easy access, great location. Spotlessly clean, looks very recently decorated. Good communication with host
Negative section of review
Kitchen might be even better with window blinds
Positive section of review
The hotel was lovey including . And the beds were so comfy and the bath had jets on so you had your own Jacuzzi
Negative section of review
The dust on in the rooms and there was a lamps what was full of it . Also the the uneven floor when you walk on it . I think they have been flooded and not replaced the flooring so some parts of the floor are water damaged when you walk either in the corridors or bedrooms .
Positive section of review
Decor, staff at reception were friendly and helpful, location was perfect.
Negative section of review
Just how hot it was in our room down in the basement!
Great Driffield, United Kingdom
Positive section of review
Staff were very pleasant and helpful
Negative section of review
Room was dated, particularly the bathroom but the bed was very comfy and it was very clean
Positive section of review
Comfortable and great view
Negative section of review
Could not get walk in shower as requested
Positive section of review
So comfortable and clean.
Negative section of review
Nothing. It was excellent.
Positive section of review
Shower
Negative section of review
Top floor with family and not a 2 minute walk single bed was not good like mattress was old lumpy
Positive section of review
Great
Negative section of review
Nothing