1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Located in a quiet residential area just off the Downs. Plenty of parking but also near to regular public transport. The room was exceptionally clean and freshly furnished. The bed and pillows wherever comfortable. Good coffee making machine.
Saint Helier Jersey, United Kingdom
Positive section of review
All the staff were very friendly. Although we didn't use it there was a lovely looking outdoor pool and outdoor sitting area. The bed was comfortable and the bedlinen was good quality.
Negative section of review
The shower was awful, very low water pressure. They should install an electric shower. At breakfast they served instant coffee and there was no fresh fruit on the breakfast buffet, it was all from cans.
Positive section of review
Only a few minutes by foot to Buchanan bus station. Modern, clean, quiet rooms, very comfortable big bed, good breakfast.
Negative section of review
nothing
Positive section of review
Location close to tube and stratford and bed was comfortable and friendly helpful staff.
Negative section of review
Mould in bathroom and poor quality bedsheets (bobbly)
Positive section of review
I love the marriage of old world charm with modern amenities.
Positive section of review
Location restaurant staff were attentive and helpful.
Negative section of review
Food options were very limited and not very palatable. The rooms were ok but tired and very poor quality with terrible pillows they were flat and not fit for purpose! Hotel staff were limited and not particularly friendly,happy or helpful.The hotel was not value for money as it’s very old and tired . I think you need more than fresh paint to update this hotel and some staff that actually seem like they like people and want to help them to enjoy of their stay! This hotel is very overpriced.
Positive section of review
The room was beautiful and good size
Negative section of review
The pool was quite cold and our aircon wasnt great
Positive section of review
Worst hotel I've ever stayed in
Positive section of review
Comfy and in greater London
Negative section of review
A bit far from the train station.
Positive section of review
Helpful staff
Negative section of review
Noise from room above.. Thumping footsteps overhead for an hour or so in evening. Bedside lights did not work.. Told reception but not fixed and no feedback following day!