1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I could not like anything, it was horrible, I didnt even check in. I was travelling with my autistic daughter and took a taxi to the hotel from the airport, it is located in a not so nice street. The worst thing was that we arrived at between 12 and 13 and I could not check in until 15:00 and they wouldnt keep the suitcase until we could check in. So I was stuck with my suitcase at the end of the street and coulnt walk around there to find a place to stay while we waited. Absalutely horrible experiance travelling for the first time with my daugther to London.
Negative section of review
I could not like anything, it was horrible, I didnt even check in. I was travelling with my autistic daughter and took a taxi to the hotel from the airport, it is located in a not so nice street. The worst thing was that we arrived at between 12 and 13 and I could not check in until 15:00 and they wouldnt keep the suitcase until we could check in. So I was stuck with my suitcase at the end of the street and coulnt walk around there to find a place to stay while we waited. Absalutely horrible experiance travelling for the first time with my daugther to London. They got paid for the room even though the service was so bad and didnt even have to clean the room afyer those night.
Positive section of review
The hotel's cleanliness and safety standards are severely lacking. The presence of bugs in the bed and the unpleasant odor in the room are unacceptable. Furthermore, concerns about personal safety necessitate an immediate change in accommodations.
Negative section of review
The hotel's cleanliness and safety standards are severely lacking. The presence of bugs in the bed and the unpleasant odor in the room are unacceptable. Furthermore, concerns about personal safety necessitate an immediate change in accommodations.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location of the hotel is brilliant as The Quayside is very close by. Parking the car was very easy. The staff were very friendly and helpful. A very clean hotel
Negative section of review
The rooms are a little old fashioned. On a very warm weekend there is no air conditioning in the room which made sleeping a little bit uncomfortable. For some reason we heard the metro train crossing the bridge over The Tyne. Which again disrupted our sleep.
Positive section of review
Great location just a few minutes walk from the train station and all that York has to offer. Staff very friendly and helpful.
Richmond upon Thames, United Kingdom
Positive section of review
Friendly and helpful staff. Clean and comfortable hotel and excellent location.
Positive section of review
Relaxed atmosphere. Nothing was too much trouble. Lovely staff.
Newcastle upon Tyne, United Kingdom
Positive section of review
Comfortable and good resources ie iron and hair dryer
Negative section of review
Room not ready when we arrived had to wait half an hour when needed to check in change and get out to where we were going assp. Parking is an issue would have appreciated more advice on where and when to park.
Colston Bassett, United Kingdom
Positive section of review
Great atmosphere and amazing food.
Negative section of review
Na
Positive section of review
Very welcoming & great vibe
Positive section of review
Great hosts and good location
Negative section of review
Nothing