1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel closes at 22.00 hrs, but the owners went out of their way to wait for me arriving late. The room was nice, clean and warm, everything working well. It was quiet at night, bed was confy and had a great sleep. Checking out was seamless, just
Negative section of review
Just the idea that the door closes at 2200 hrs, but it is the properties rules and it is a great one so maybe it wont change.
Positive section of review
This was a fantastic location. All the staff were very kind, going out of their way to hel with instructions and stuff. The room was large and had all the important amenities.
Positive section of review
Great good available for lunch. And breakfast was nice too. Breakfast staff were super friendly. Check in and check out staff were average.
Himley, United Kingdom
Positive section of review
Lots of confusion about breakfast timing, what was included and cost. Eventually resolved by manager to our satisfaction but hard work!
Negative section of review
Communication poor and officious restaurant manager
Positive section of review
Everything our room was a little old fashioned but was beautifully clean
Negative section of review
We where on the second floor and getting out of the lift the smell of urine hit us terribly it was really awful the whole floor smelled which was really off putting.
Bradford on Avon, United Kingdom
Positive section of review
Staff very helpful, room very clean
Negative section of review
Tv did not work no reception to any channel. No reference to obtain internet connection in room welcome book
Positive section of review
Staff were very polite and helpful.
Negative section of review
Ensuite was a wet room with disabled facilities. The shower fittings were worn and loose, limiting the operation of the shower.
Positive section of review
Property is in a great location
Negative section of review
The room looked out at a wall, furniture and curtains was very tired looking and in need of replacement. The room had only recently been painted and there was a very strong new paint smell. Carpet was very worn with burn marks from where people had put the iron on the floor face down. The staff were all grumpy and unfriendly. Bar was supposed to be open from 1pm, was still closed at 3.15pm.
Positive section of review
Staff was friendly
Negative section of review
No heating,
Positive section of review
Everyting