1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good location, very clean, towels changed everyday. The breakfast was very tasty and girls working in the dining were very polite. Excellent location, close to 4 tube stations and 10-15 mins walk to Covent garden. The room was small, and the wifi connection not so good. Also, isolation not so good since you hear the traffic
Negative section of review
Missing kettle and small fridge. No cold water from the tap, warm water from both pipes.
Positive section of review
The location is just 5-7 minutes from Paddington station, on the same road. There are many M&S and Tesco shops and restaurants nearby. Hyde Park is just a 5-7 mins walk. This is great.
Negative section of review
The apartment was a flat no. 2 in the basement area. After booking 2 weeks in advance and paying 831 euros, you end up in the basement. The way to the basement is not marked. I called the emergency number, but the guy on call also had no idea how to go to the flat. The fire exit door takes you to the basement. There was a lot of noise throughout the night and day as people were walking and coming to the lobby on the ground floor. We were there for 4 nights but could not sleep well. The room did not have any ventilation. We booked for 3 adults and what we got is just one small double bed and sofa. It was extremely short sofa and one can not slip. I called up the support number to request for change of room, I dropped message but there was no call back. They have also taken 200 pounds as additional deposit before check-in. The shower cabinet was ultra small. Overall, location is good but rooms are too small and lot of noise.
Positive section of review
The location was lovely and quite.The house was very pleasant. Good communication thankyou
Positive section of review
Staff on reception were very pleasant, Convenient for a one night stay,
Negative section of review
Bed too soft , pillow was duck feathers which rustled as you moved . No pillow protection cover under pillowcase. Paid £15 for car parking! Never paid that before in a hotel.
Positive section of review
It’s walking to the shopping centre I’m coming back in August
Positive section of review
breakfast very good .staff very welcoming and friendly.
Negative section of review
Dreadful sewage smell coming out of A/C
Positive section of review
Great location and wonderful staff
Positive section of review
Location/Grounds/Pool.Bar
Negative section of review
Slightly uncomfortable single beds
Positive section of review
Location, comfort, staff and food
Positive section of review
Location, food , bar , room
Negative section of review
£50 , deposit taken for any damages . Not yet recieved my refund I left the room clean and tidy .
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