1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment was fabulous! Clean, comfortable, and very recently refurbished. City Prime is easily walkable from Earl's Court tube station, and easily walkable to lots of options for food including cafes, restaurants, pubs, fast food, and supermarket. The staff were very friendly, helpful and accommodating, which always makes such a positive difference. I was able to leave my bag safely for several hours after I checked out. The bed was comfortable, the wifi was reliable, the shower was hot with good water pressure, and it was great to have a well-appointed kitchen in the apartment. I highly recommend and will definitely return.
Positive section of review
I loved my room which was for disabled/wheelchair people.
Negative section of review
The bed was too soft. I struglled to get in and out of it.
Positive section of review
Very easy with family to have access to washing machine etc
Negative section of review
Many parts of the external building in state of disrepair. Made the kids nervous about how it would be inside. Many of the curtains inside each bedroom had broken hooks and therefore let a lot of sun in.
Positive section of review
nice location out in the sticks. Very comfy beds.
Negative section of review
Didn’t like that the main doors get looked at 10pm and a side door was left unlocked for anyone to enter the hotel. (Fire hazard) Pillow cases had yellow stains on. pubes in the bath and the plug didn’t hold the water in
Positive section of review
Enjoyed Breakfast, The receptionist was helpful.
Negative section of review
Disappointed with bathroom facilities (shower cubicle preferred) and poor state of bedroom furnishings.
Positive section of review
Full English breakfast every morning. So yummy.
Negative section of review
3rd floor was hard to reach as I use a cane.
Positive section of review
Really nice throughout. Definitely recommend
Negative section of review
There is nothing to fault
Hemel Hempstead, United Kingdom
Positive section of review
The bed was comfortable. Friendly staff.
Negative section of review
The reception, bar and restaurant area are modern but the rest of the hotel seems very tired. It was incredibly busy and the walls are so thin, we woke up to people in the neighbouring rooms and the hallway throughout the night. The room wasn't as clean as a lot of other holiday inns tend to be.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location, lovely to be on the river
Negative section of review
It was a bit basic, but suited what we needed it for on this occasion
Positive section of review
Convenient location.
Negative section of review
Air conditioning in room didn't work, TV remote didn't work, no hot water in bathroom only luke-warm.