1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything! The house was immaculate! The photos do not do it justice & communication with the host Rob, excellent! Any questions I had, he responded to promptly & in a friendly manner. The property is in one of the best parts of Cardiff, with plenty of eateries & cafes, as well as local shops. I wasn’t a solo traveller, there was a group of us, but it won’t give me the option :)
Negative section of review
There wasn’t anything to dislike.
Positive section of review
I've stayed at this hotel before as it's convenient when going to an event at The O2, the bed is very comfy, the staff are great - very friendly, the facilities are good and the rooms are very spacious.
Negative section of review
Cleanliness was an issue on this occasion, the carpet wasn't cleaned properly, I had hair stuck to my feet when I took my shoes off upon arrival, the bathroom needs attention - the bath tap is grimey and brown, the showerhead is full of limescale so the water goes in different directions rather than downpour. The late room service options are very limited, for a hotel of this calibre I expected more, especially dairy free/vegan options.
Positive section of review
The hotel was perfectly placed for walking into Keswick town centre and had its own car park. The property was bright and clean. The staff were very friendly and helpful. Breakfast was lovely!
Negative section of review
The shower could have been more powerful.
Positive section of review
SCAM - do not book. No response from property and money has been taken. Phone lines don't work and no refunds provided. Left stranded
Negative section of review
Book if you want to be stranded on arrival
Positive section of review
Lovely property, light and airy room. Lovely dining room and excellent food. The staff were great, really friendly and helpful.
Positive section of review
Breakfast was fantastic, plenty of options with fresh produce. Great countryside views to go along with the breakfast as well!
Positive section of review
Friendly staff and great location and excellent food
Negative section of review
My shower could have been better tbh
Brighton & Hove, United Kingdom
Positive section of review
Location was excellent and staff very helpful
Negative section of review
Our room hadn't been cleaned from the prior guest and had to wait over an hour to be allocated a new one. New room wasn't spotlessly clean but was good enough and the staff had been very helpful.
Positive section of review
Nice rooms, plenty of parking
Negative section of review
All fine
Positive section of review
Property spacious
Negative section of review
Interior in a poor state. Needs a lot of decoration and more kitchen utensils, cutlery. new chairs etc. Showers need attention. Needs a good clean