1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff was lovely, always helpful. Breakfast was also decent, good for the price, continuously filled up, I especially recommend the croissant :). The main bed was comfortable, and although the hotel is right beside the highway it was not noisy at night at all.
Negative section of review
The family rooms were a little small with two kids (6 and 9), but since we only slept there, it was bearable. It would have been nice to have the usual signature body lotion available in the bathroom next to the body wash and shampoo, but this is just a personal preference.
Positive section of review
Very quiet, excellent breakfast with fabulous staff. A very comfortable bed and excellent room. Great pool and very pleasant room and stay. Particularly excellent member of staff who served breakfast who was so friendly and helpful.
Positive section of review
Everything was fine. I found one problem which was paid parking for customers, it ment to be free for customers
Negative section of review
Parking issues
Positive section of review
Breakfast was delicious and the staff all the staff were lovely, welcoming and accommodating.
Positive section of review
Close proximity to Heathrow T4, this was a transit stopover for us.
Positive section of review
The location was very good and only a short walk from the town.
Negative section of review
Maybe location of the parking but only a small complaint.
Positive section of review
Quietness in our room and hotel location
Negative section of review
Using the sauna and steam room is £15 per person and need to book. The room itself was clean but we noticed the restaurant menu soiled with chocolate fingerprints. I didn't realise the car park is charged £12 until I received an email from the hotel.
Positive section of review
Lovely place overall
Negative section of review
Everything was spot on
Positive section of review
Excellent location
Negative section of review
Our room was very small and had very limited storage, the lack of a safe within the room was an inconvenience for overseas visitors.
Positive section of review
Good location
Negative section of review
Hard to get luggage up narrow stairs