1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
breakfast was great. The room was large and clean. The wifi came and went so you had to keep signing in. The staff were friendly. Don't forget to put your do not disturb sign on your door last thing at night otherwise they will knock to see if you are still in the room, quiet early.
Negative section of review
Cost of parking. We needed to go out every day and pay £8 to park in the community car park. Had to get there before 8am, not ideal when you are on holiday. There was a lower car park for long stay at £4 a day.
Positive section of review
The staff were all excellent, very attentive and polite. We ate here, the food was very nice but slow coming. It was quite busy in the restaurant which is probably why. The hotel is also perfectly placed for the Opera House.
Negative section of review
Sadly there was one bad point, that was the mattress in our room which was absolutely awful. You could feel every spring in it which meant not a wink of sleep for neither my wife or I.
Positive section of review
Everything - it was amazing, place was spotless and hot tub was super private. Loved it - we will be back!
Negative section of review
Nothing!
Positive section of review
Didn't have breakfast. I like that although it's in a house you can have your own space.
Negative section of review
Tv didn't work and I didn't get a text before arrival so did not have details of room or anything.
Positive section of review
Very clean. Exactly what it said it would be like and so easy to find. Thank you.
Negative section of review
Nothing.
Positive section of review
Easy location. Clean, functional, everything I needed Helpful and friendly staff
Negative section of review
Paying for the car park
Positive section of review
Good location. Liked the funny animals. Bathroom was clean. Good water pressure
Negative section of review
To get the key you have to go to an old dirty lockbox on the floor of the street where there are loads of other lockboxes and no indication as to which is yours. Blinds were broken, couldn’t close properly. Beds and pillows uncomfortable. When shower was on, leaked on the bed below. Wi-Fi didn’t work. Dirty - lots of dust around, dirt on floor
Positive section of review
Plates were stone cold, everything ran out quickly had to keep asking for more
Negative section of review
Hotel decor very tired
Positive section of review
The hotel us in a very good location.. Thebed was quite comfortable
Negative section of review
The shower was awful. Just a trickle. Unusable really. Shower door broken. No wardrobe or anywhere to hang clothes. Plumbing awful very noisy when pulling flush or turning on tap. Extremely noisy from other rooms. Walls so thin could here everything. Lots of banging of doors.
Positive section of review
Beds were comfortable
Negative section of review
I loved it