1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The lady Diane was absolutely amazing !! Very helpful chatty and went above and beyond for us ! Love the fact that if you need anything like toiletries they had them at reception all the time !
Negative section of review
Only thing was they need a bench outside the front so we can sit
Positive section of review
The location was very close to dlr station. Check in was easy and the hotel was clean. Bed was comfy and shower was ok. Staff were helpful and quick to sort issues
Negative section of review
As much as location was convenient it didn’t feel the safest walking from station late at night. When returning to room both us and other couples found the keycards didn’t work and had to be reprogrammed. The air con / fan didn’t work meaning the room was very warm. Basic facilities function over comfort and for the price did seem very over priced. Also the plug extension cube seemed to be old as the sockets moved when plugged in and didn’t always work
Positive section of review
Very nicely decorated, bedrooms and particularly bathrooms very well appointed. Very conveniently situated for local shops, pubs and particularly walking routes.
Negative section of review
Not so much a 'didn't like' but a suggestion to put the leaving instructions in the cottage somewhere, or supply them before the stay. As it was being more interested in activities than my phone I didn't see the email until after we had left.
Positive section of review
Stayed here before when visiting Plymouth and it’s a good reliable hotel with comfortable rooms, helpful staff and a good breakfast. And parking is easy.
Positive section of review
Adored this place. The owner Matt and Nicole, who checked us in are fabulous, patient and kind. Great food and fabulous setting.
Negative section of review
Perhaps stronger Wi-Fi in the garden
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely clean rooms, very spacious and access to the facilities
Positive section of review
Location Quite area Clean and very comfortable appartment
Positive section of review
Lovely and clean perfect for the two nights!
Positive section of review
Comfy hotel
Negative section of review
Nothing
Bowness-on-Windermere, United Kingdom
Positive section of review
Perfect
Negative section of review
Nothing