1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was very nice, close to the train station Canterbury East 10min walk and situated right in the middle of the city center. The hotel is very stylish with a big lobby and plenty of seats for the breakfast which was very good. The rooms was equipped with everything you need and very modern decor with a large flat TV. Beds are very comfortable. The restaurant Socialite was amazing with indoor and outdoor tables facing the Canterbury Cathedral. We really had a good time in the hotel and will definitely stay here if we come back again.
Positive section of review
A really nice welcome on arrival. Lovely breakfast. (You are asked to provide your breakfast order the evening before). This is an old pub in a small village :)
Negative section of review
There are four rooms. Two have en-suite and two rooms share a bathroom. I was a room that shared the bathroom. It's not that I didn't like it, it's just not ideal. Bathroom vey clean and spacious and close to the room. So really, no complaints, just pointing it out in the review for others.
Positive section of review
Breakfast was good although I only had a sausage roll as I would be eating later in the day. As for the accommodation it was very quirky.
Negative section of review
The blind in the bathroom wouldn't fully unwind.
Positive section of review
The room was very spacious, the first day's breakfast was nice and served to your table.
Negative section of review
The check in was poor, the young man sent us where he thought our room was but not sure! There was no info about when or where breakfast would be just that kitchen closed at 7.45pm that night. Breakfast on the second day was serve yourself and it was really dried up. When we told the staff this they just agreed !! In the bar half the pumps had glasses over them to say they were unavailable!!
Positive section of review
Our stay was good, subject to the deficiencies mentioned below.
Negative section of review
The breakfast was not up to 5* standards. The whole breakfast experience needs reviewing and uplifting. A residents lounge with comfortable seating would be a benefit.
Positive section of review
Convenience and parking and lovely host
Positive section of review
Great location friendly staff
Negative section of review
Nothing
Positive section of review
Location, efficiency of room
Negative section of review
Gave me a room with a busted door. Had to nag to get a different one.
Positive section of review
Did not have breakfast
Negative section of review
Directions and signs to the hotel