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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was exactly what I needed and expected although no TV there was Internet so it wasn't a issue. I was on a business trip as I had to attend a course for 3 days at Grant UK Excellent value for money with a lovely, friendly host. Not a big room but I found it very clean and cosy.
Negative section of review
Not any notable problems as I had the house to myself a lot of the time.
Stoke on Trent, United Kingdom
Positive section of review
Very homely and comfy rooms, with big roomy bathroom. Good water pressure, lovely big beds with nice linen. Well decorated. Gorgeous charming little pub underneath. A great communal kitchen with everything you need. The owner/host was so welcoming and friendly.
Positive section of review
The location is great, staff are friendly. also, the rooms are well equipped and the bathroom (despite cramped) was tidey, clean and had a good shower. mini bar is well priced for beers/spirits/snacks but over priced for wine/prosecco.
Negative section of review
I have stayed in most Montcalms in London and most of the estate is pretty tired and this one is kind of in the middle. To be clear, THIS IS NOT A 5* HOTEL, not even close! Small, cramped and overcrowded reception, one tiny slow lift for the entire hotel (awful at mid-morning when people are going up and down to breakfast or to check out). Breakfast was not great!! They use a narrow bar/cafe next door (which is basically a bar with about 8 tables at the back which aims to service the entire hotel. See pictures. The food was low quality, very pale yellow (almost off-white scrambled egg) and nowhere to sit (as the tables were full and so were all the bar stools to eat at the bar. certainly not 5 star !
Newcastle upon Tyne, United Kingdom
Positive section of review
Good value for money, location suited my needs, helpful, friendly reception staff, very clean, good choice at breakfast. Would recommend to others and I would stay again.
Negative section of review
No complaints
Derry Londonderry, United Kingdom
Positive section of review
Kevin the host was so welcoming and gave us some great recommendations. The location was very central, easy to find and clean.
Negative section of review
Could not fault our stay.
Positive section of review
Very warm welcome great location and super comfortable bed. The breakfast was superb the staff worked so hard.
Negative section of review
Going home
Barrow in Furness, United Kingdom
Positive section of review
Great food with very friendly staff. Room was huge and very comfortable.
Negative section of review
No food available in the evenings at the hotel.
Positive section of review
It was a really clean, comfortable room.
Positive section of review
Acceptable distance from town centre
Negative section of review
Poor property management regarding cleanliness, property ambiance , coziness and heating.The property wasn't tidy ,you could see marks on the tables ,mirrors ,toilet . The smelly odor inside once I arrived was awful. In their description don't mention below there is a restaurant. All the smell is coming from the restaurant,noise,fights ,and music during the night. As a guest I didn't feel welcomed at all , on the contrary I felt I am on duty because they have had a lot of requirements before you checked out . I never heard in any country I travelled to be asked to take all the linen of the bed and deposited them in the bathroom,put the dish washer on ,make sure you don't leave as a guest too much rubbish and the list goes on . Overall the property should lower their price or improve their service.
Positive section of review
Massive room, huge TV, great shower
Negative section of review
No cot