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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Even though there was not a wide choice of items, breakfast was good with tasty bacon and sausages. We would like to say Thank You to John who seemed to do everything; cook & serve breakfast (being amenable to daily changes to breakfast requests) and all the housekeeping one change over days. Most of the rooms are based around the courtyard, so no awkward steps to climb. What readers need to consider is that Saracens Head is a very old Public House on a main road, it is not accommodation in a chain where everything is the same. The evening food was very good and great portion size too. No food on a Monday but lots of options within walking distance. The evening pub staff were friendly and accommodating.
Negative section of review
Even though we had communication from the owner before arriving, they were not on the premises or made themselves known to the residents for the whole of our 5 night stay, which we thought was a bit strange considering they lived opposite. The twin bed mattresses in room 3 may need to be upgraded as the edges have lost their structure so easy to roll out of bed!
Positive section of review
Nice buffet breakfast. Room small but well appointed. Reception staff very helpful. Location was good - could walk to city or station easily. Well priced and comfortable.
Negative section of review
No room service one day even though I was out from 8.15 am to 4pm nice cookies to go with tea in the room the first day but none thereafter.
Positive section of review
Lovely and clean, comfy beds, bed linen and towels provided. Stayed in a few lodges in St Minver this was all round a far better lodge, will definitely be back
Thatto Heath, United Kingdom
Positive section of review
The bed was lovely and comfy, the room was very clean and the WiFi was amazing! great value for money I would highly recommend
Negative section of review
that I couldn't stay longer
Positive section of review
Quiet room . Good Breakfast . Pleasant reception area and staff .
Smethwick, United Kingdom
Positive section of review
Located close to the shops and easy to join the main roads
Negative section of review
If they could add a bit more plates and a bigger pot because the place caters for families.
Positive section of review
Very nice breakfast. Friendly couple. Lovely house.
Positive section of review
Friendly staff and clean
Positive section of review
Location
Negative section of review
Could not check in without photo ID, which I could not find, not a legal requirement in UK, in 55 years first time I have been refused check in. Microwave kept beeping so we could not sleep, took 40 minutes to get someone, Forgot to clean room, replace towels, replenish tea etc.
Positive section of review
Location
Negative section of review
Nothing all good.