1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really good sized room, Clean, Fresh Bedding and Towels Shampoo and bodywash in plentiful supply Tea and coffee making facilities Great location Excellent transport links nearby
Negative section of review
Nothing to Dislike
Positive section of review
The room was basic but spacious and comfortable . The hotel was well placed for sight seeing + shopping . Restaurant staff were friendly and professional
Negative section of review
My room was at the back of the hotel . Dismal outlook . Hours for pool were none existent during the day from 9:30 !!! Reception took a while even though I was prebooked with bookings .com Hotel should have had more than one reception staff on duty knowing that North west 200 clients were expected . Receptionist ignored us waiting and conversations were not very private for those ahead of me in the queue . Not very professional
Positive section of review
Location brilliant, feels like a safe area too. Nice room, classy. Breakfast good. booking in really excellent, great reception.
Negative section of review
Bathroom cold compared to a perfect temperature in the room.
Positive section of review
Great location, short walk to centre,pubs and lovely shops . Will defo stay again and thankyou for welcome pack .
Positive section of review
The location was amazing and the tower bridge view completely worth it. The room was nice and comfortable.
Negative section of review
The bathroom wasn't was clean as it could have been, the shower wasn't great (lack of pressure and water standing in the bath) and one of the bedside lamps didn't have a lightbulb
Positive section of review
Big spacious social area and kitchen space. Much larger lodge than we expected
Negative section of review
The lodge vibrated due to being next to a train line. But got used to it.
Positive section of review
Hotel was beautiful, great location, shower was amazing.
Negative section of review
It was just a little bit too dark in the room. I couldn't seem to find a good light to do my make up/get ready!
Positive section of review
Children friendly room, clean, close to subway
Negative section of review
still quite far from landmarks
Positive section of review
Very clean & fresh.
Negative section of review
Barman giving details of check in not exactly discreet. All customers had his full attention
Positive section of review
Good value
Negative section of review
A little busy when trying to park