1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Sunday lunch was excellent, good quality, good portions and great value for money - hence why it was so busy. Excellent breakfast, good choice. Attention to detail, had to wait for table to be cleared, swimming in water - not nice. Waiting staff ned more training. Order not taken to kitchen and left waiting a long time for our food
Negative section of review
Would have liked dirty cups/ plates removed and changed and would have expected the bed to be made, quick tidy round. Fresh milk and water left in room, so why was room not serviced?
Positive section of review
Very homely. Very well-stocked kitchen. Exceptionally comfortable. A lovely experience all round. Access was easy both day and night. We were given an upgrade
Negative section of review
Everything was good. No real improvements required.
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Host is fantastic and they have thought of everything you may need in the room. We have stayed again and parking is also brilliant.
Positive section of review
The room was so spacious compared to similarly priced competitors. The Hotel was absolutely beautiful.
Negative section of review
The area doesn't have much around it for sight seeing etc. and is a bit far from the center but is perfect if you need to be in the area.
Positive section of review
Convenient location. Spacious. Good effort to make the space comfortable. Quiet
Negative section of review
Decor not to our taste. Low levels of natural light. No outside space.
Positive section of review
Good location. Clean and comfortable.
Negative section of review
Hot tub dirty and difficult to remove cover. Very dangerous with rusty screws sticking out, never got to use what I paid for. For all the above reasons I would definitely not recommend.
Positive section of review
The doors always close so quietly!
Negative section of review
Breakfast was poor
Positive section of review
Not having Hot Water for 2 days
Negative section of review
Not having Hot Water for my stay 😡😡
Positive section of review
Location is brilliant
Negative section of review
Shower was mouldy and door was broken replaced with a curtain which allows water to run into the hall, internet didn’t work which made it impossible to watch tv as its via the net.
Positive section of review
Location
Negative section of review
I complained to two staff members about noisy guests and staff at half past midnight and 6:30am and ask the manager to make contact. I !emailed my complaint. But I never received a reply!