1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Went to see Britain's got talent with my daughter. This was close by and cheap. I've rated it a 10 as it's very basic but for the price and location I feel it was excellent value. My main issue is cleanliness and it was spotless.
Negative section of review
Check in check out was pretty non existent. Minor details.
Newcastle upon Tyne, United Kingdom
Positive section of review
Ideal location for what we needed, cracking Little pub up the road the trade inn, really good ale house , easy parking at flat
Negative section of review
Unfortunately the cleanliness was extremely bad, bits of food all over the kitchen, dirty fridge, grease in the microwave, bed linen not changed, layers of dust and dirt all over the flat, basically a clean liner placed in the kitchen bin that was it, the dirt wasn't just a missed clean, advertising balcony but no furniture to use, no response from the flat owners, poor response from Booking.com customer service, had an exchange of mail but just paid a small compensation fee and closed out the resolution with no further response to my queries.
Positive section of review
The lodge was spacious enough and was handy having 2 bathrooms
Negative section of review
It could just do with some updating
Weston-super-Mare, United Kingdom
Positive section of review
Superb room more than expected. Sea view fantastic
Positive section of review
The room and hotel were great. Helpful staff.
Negative section of review
n/a
Positive section of review
Location for Warner Brothers Studios is great
Negative section of review
No veggie options on cooked breakfast. Pillows were awful
Positive section of review
Fantastic pool and decent breakfast
Negative section of review
Lack of water in rooms and at breakfast
Positive section of review
Friendly staff and clean
Negative section of review
Nothing
Barrow in Furness, United Kingdom
Positive section of review
Location and service
Negative section of review
A smart TV in room would be good
Stansted Mountfitchet, United Kingdom
Positive section of review
Staff
Negative section of review
There's a damp smell from the carpets in the corridors. Not a deal breaker as the room was spotless