1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was clean and the bed was very comfortable. The evening meal fell below what I was expecting but was just OK The breakfast was just about OK although there was plenty of it. The bar was quite noisy but the room was very quiet
Negative section of review
food quality could have been better
Positive section of review
The property is well located in Aldeburgh on the Main Street with plenty of facilities within walking distance. It is well appointed with everything you might need for a relaxing holiday, whether you self cater or eat out.
Negative section of review
The internal stairs are quite steep with narrow steps, and would benefit from an additional hand rail.
Positive section of review
Nice hotel, classic look on the outside with a modern design inside. Comfortable room and bed. Bonus is the breakfast. Nice menu from which you can choose. Very friendly personnel serving your breakfast.
Positive section of review
It was close to the wharf and restaurants also close to the hop on hop off bus also a short walk to the shopping centre and more restaurants Breakfast was good
Negative section of review
The springs in the bed were squeaky when rolling over
Positive section of review
Lovely hotel ideal situation the landlady very friendly & very knowledgeable about local amenities the breakfast is absolutely brilliant 👏
Negative section of review
Absolutely nothing...
Positive section of review
The breakfast was fantastic and well organised with help to sit when busy. Pancake machine incredible.
Negative section of review
The lifts were a nightmare. Beds weren’t very comfy and the curtain in the room was all torn.
Positive section of review
The location of the property, outside of the city centre, in the beautiful village. Quiet.
Negative section of review
We have stayed at this hotel a few times in the past and never had a problem. This current stay came with plenty. After having been closed for 4 years, the hotel has only been open a week since and it was plain it has reopened too early! The first room we checked into had no running cold water. The second had only an inconsist flow of hot water and required the intervention of a maintenance engineer. Most annoying, though, was the absence of the cooked breakfast we booked for. The continental, the only option available, offered the bare minimum. By the way, there was no bar, and the restaurant was closed. In view of all these issues, it would have been nice to receive some kind of discount, but none offered. It is to be hoped that this establishment will, at some point in the future, be able to attain its former standards.
Positive section of review
Fabulous decor. Immaculately clean. Friendly attentive staff.
Negative section of review
VERY noisy vacuum toilet flush system.
Positive section of review
Clean and tidy good location for our needs
Negative section of review
Had to move to a quieter room as we where over the function room
Positive section of review
Location was ok for what I needed.
Negative section of review
I had used this hotel before it closed a few years ago and was ok. This time I had probably the worse sleep I’ve ever had in a hotel. The bed was so uncomfortable and I woke up constantly through the night with pins and needles from the hard bed springs digging into my body. Dreadful bed. The room was so warm and the aircon panel kept showing a fault and reset required which did nothing. Went to checkout at 0805 but every room including reception locked up with no staff available. No drop box for the key so had to go back to the room to leave the key there. Hopefully given time they’ll get their act together and make it worth the money.