1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location Car park large Border biscuits on tea tray Good quality fan in the room We had a good nights sleep - mostly because the hotel was quiet at the time we visited
Negative section of review
Cleanliness/upkeep of facilities was the major issue here - mould in shower basin and shower head, large crack in sink, dirt/dust on bathroom floor, blinds appeared to not have been dusted for some time, stain on duvet and blanket, area under windows was absolutely filthy with dust/dirt, few large marks to walls and also several water marks on the ceiling - paint work needed a touch up. Dressing area chair was too large/clunky therefore not suitable in a small room Entrance to car park is very tight - large cars will struggle No staff present at check-out/no instructions re this.
Positive section of review
The apartment was clean and really well-maintained. The instructions for parking and entry were very clear. I would definitely stay there again when I return to Fort William.
Negative section of review
I liked everything about the apartment. It is not in the downtown area, so having a car is a must because it would be a bit of a walk downtown.
Saint Mary Bourne, United Kingdom
Positive section of review
Great location, nice room and the pub/restaurant also nice. Breakfast included very good.
Negative section of review
Light in room around sink not working. Some signs of mould/damp in bathroom.
Positive section of review
Easy to get to, friendly staff, come and go as I wanted
Negative section of review
Bed a bit hard
Positive section of review
One of the best breakfasts I've had at a hotel.
Positive section of review
Friendly , clean and superb food . Great location
Negative section of review
Lumpy uncomfortable pillows . Service in the restaurant lacking
Positive section of review
Clean facilities and excellent customer service
Negative section of review
The mattress in the biggest room wasnt good enough it was sinking
Positive section of review
The breakfast was very good
Negative section of review
The room bed was very small shower was very poor temperature was very hot or very cold
Positive section of review
Staff friendliness
Negative section of review
The room was very warm/ quite hot
Positive section of review
Reasonable price.
Negative section of review
Car park at basement. It's very narrow.