1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the moment we entered the building we were met by happy smiling members of staff. They were of smart and tidy appearance and were eager to welcome us. Each member of staff carried out their work efficiently and nothing was too much bother. The selection of breakfast items on offer was more than expected we particularly enjoyed the home made yogurt pots and fresh fruits. Again staff were exemplary. We will definitely come here again.
Negative section of review
Would have preferred to have tea and coffee facilities in our room.
Positive section of review
Absolutely nothing, not as described, photos not genuine. No balcony,up 5 flights of stairs also not listed in the ad. Cracked wallpaper and plaster and fireplace coming off the wall. Front of the building was constantly open so felt very unsafe shower door handle swinging off I’ve complained and asked for help and had absolutely no response
Negative section of review
not as described, photos not genuine. No balcony up 5 flights of stairs also not listed in the ad. Front of the building was constantly open so felt very unsafe I’ve complained and asked for help and had absolutely no response See photos for the so called terrace also told me to bring £100 cash on the website so withdrew cash and then 2 hrs before i arrived they then wanted a transfer for the deposit and i did then not have the money in the bank inconvenient and inconsistent information
Positive section of review
Beautiful studio in an excellent location. The flat was just minutes walk from Farringdon & the Elizabeth line which was brilliant to get to the airports and to the rest of the city. It was spotlessly clean and I slept very comfortably, loved the bubble chair!
Negative section of review
None
Positive section of review
Location fabulous, very close to the beach and all that Whitstable has to offer, but is far enough away to be peaceful and a good night's sleep with the windows open. A 5 minutes walk to The Neptune Pub, which has a great vibe, 2 minute walk to the beach.
Negative section of review
All was good, there was nothing not to like.
Positive section of review
The property was even better in person that in pictures, however that’s possible! Stunning apartment. Super comfy beds. Everything you need for a real luxurious stay. Super clean on arrival, staff are lovely and very helpful.
Negative section of review
Nothing.
Positive section of review
Lovely cottage with everything we needed and close to the centre of town. Great weekend at Keswick Mountain Festival. Would book again
Negative section of review
nothing
Positive section of review
Room was very comfortable and the breakfast was excellent. We loved the location as it was walking distance from Blenheim palace
Negative section of review
The reception area was like the Mary Celeste. No one to greet us. After looking around for someone and because we were a little early we were told to come back later. Shame because the hotel is loverly
Positive section of review
The staff were very helpful and friendly
Negative section of review
There was no restaurant in the hotel even just a limited menu would have been helpful and saved us from having to go out again in the evening.
Positive section of review
Bed Confort/family atmosphere
Positive section of review
Good location
Negative section of review
The wardrobe was very broken on arrival. The hot water did not work for 3 days and the owner did not respond to any messages. The WIFI did not work for 6 days. The beds are uncomfortable. The room felt dirty.