1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
You can get a local bus right outside of the hotel to the airport for £2. So don't pay for the Hoppa or a taxi. Takes 5mins. Some decent Deliveroo options around to beat the overpriced food.
Negative section of review
A big monster of a hotel, which is completely impersonal. Hoards of people in the lobby making it quite unpleasant. Rooms are not sound-proofed so I had to play white noise out of my laptop to drown out the neighbours. No free wi-fi (seriously?!) Breathe in the fresh air of jet fuel with the only access to the outside which is the car-park! Food is over-priced and uninspiring (£16 for a Margherita). No real efforts towards sustainability.
Positive section of review
It was a lovely apartment. I can not fault it in a way. Lovely location overlooking the cinder track. Very homely and comfortable. We will be definitely be visiting again 😊
Negative section of review
Nothing
Positive section of review
Helpful staff. I'd got pickpocketed the day I arrived in London and the staff showed empathy and pointed me to the police station. TV channels were pretty good.
Negative section of review
Barebone facilities, really tiny space for a room. Barely any room to move in.
Positive section of review
Nice rooms and bathrooms Friendly staff Comfortable beds and pillows Great food (ordered room service) with reasonable prices Nice breakfast
Negative section of review
Distance from train station (Horley) with no frequent buses. We had to walk Not so close to the airport. You need a bus (Hoppa) which is paid extra. It is relatively not cheap but is necessary and you get to the airport fast enough.
Positive section of review
They gave me different picture to My room and said I lost my deposit but the mess and the layout of my room was not my room
Positive section of review
Cleanliness, fun decorations, character, comfortable. Fabulous accommodation, thank you!
Positive section of review
Location is great. The hotel and service is pristine
Negative section of review
Na
Positive section of review
Lovely Country pub
Negative section of review
Lots of roadworks nearby but hopefully soon to clear
Positive section of review
Only location
Negative section of review
Receptionist was very rude, room very poor condition, leaking shower, breakfast disgusting.
Positive section of review
Location
Negative section of review
How to access room key and stairs