1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were friendly, efficient and really went the extra mile to help. My husband couldn't manage the steps so they moved us to a room where we could access via a fire exit. My key card failed, so Selina came dashing down with a new one. The breakfast staff were helpful and brought warm soya milk immediately. All in all, the staff members really were terrific. It's a lovely venue in a beautiful location too.
Negative section of review
As this is originally a very old building, it's not easy for disabled guests to navigate but everything was done to help my husband access our room. Some of the decor is a bit tired and there was no minibar to keep drinks cold but compared with the wonderful, kind, helpful staff, these were not huge issues.
Bowness-on-Windermere, United Kingdom
Positive section of review
Breakfast was good . Staff very helpful. The Asian restaurant was lovely . But slightly overpriced. At 93 pounds for 2
Negative section of review
Didn’t like having to pay for parking while staying which was 24 pounds extra for 2 nights
Merthyr Tydfil, United Kingdom
Positive section of review
Great location, very spacious apartment, everything you expect was provided. Clean and modern place to stay.
Negative section of review
Difficult to find. I received instructions that the entrance is from John's Street rather than High Street, I couldn't find the entrance, but staff of the restaurant downstairs directed me to the right door, that was actually from the Hight street.
Positive section of review
Value for money and location were perfect. Room are the same in every ibis budget.
Negative section of review
When we checked in they told us that wifi is free, when we tried to connect, we could not. It started working after some time… The beds are not comfortable, at all.
Positive section of review
View was amazing from our room, with private balcony
Negative section of review
Bit dated and the breakfast wasn’t great
Positive section of review
Comfortable clean room, sea view. Very good.
Negative section of review
Nothing
Positive section of review
Great location Staff friendly and helpful
Negative section of review
It would be good to have a covered walkway from the hotel to the terminal building
Positive section of review
The beds were comfy and breakfast good
Negative section of review
The taps on bath very stiff. Wallpaper coming off the wall in various places. The window was full of condensation and black mould around the window
Positive section of review
Location was good after a flight
Negative section of review
Room was tiny and needed modernising. Hotel lobby smelled of oil/fried food and was dark and dingy.
Positive section of review
Location was good
Negative section of review
The room was very stinky, duvet cover and pillow covers were also not comfortable