1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very friendly, and helpfully pointed out where to go in the village and the immediate area, they saved us from Portmerion's ghastly entry fee!! The food was delicious and the beds and room very comfortable and warm, overall a very pleasant stay.
Negative section of review
The main road in the village is right outside the front door, you can see traffic coming but it takes caution!
Positive section of review
The staff were so polite & couldn't do enough for you. They even added breakfast on for us for free for signing up to become a member which was also free. Beautiful hotel, rooms were great. And nice check out time of 11am.
Positive section of review
Staff and food were EXCELLENT! th eteam run like a well oiled machine and are extremely friendly & polite yet remaining efficient. The heating in the room worked well.
Negative section of review
Cardiac Hill .. the room we booked was at the bottom of a horrendous hill. We were not aware of this beforehand and the adverts say 'all on one level'. One of us has breathing difficulties it was a real problem, however we managed it by driving up/down each time - not really ideal as the top parking area was packed on a Sunday. We booked a family room (best price on Booking.com) but the TV was setup for the 2 bunk beds and couldn't be watched from the double bed.
Positive section of review
Great Location for the Docks, shopping, food. Close by parking. Modern Hotel. Good breakfast. Friendly staff.
Negative section of review
Room was a bit dated/ well used - Could do with a new carpet and new chair.
Positive section of review
cleanliness and warmth and professional care provided by the staff
Negative section of review
n/a
Positive section of review
Location was brilliant. Walking distance to the city
Negative section of review
basement was flooded when we went to collect the car and door was locked to parking area. Had to enter parking area via outside in the pouring rain. Also, lock box on arrival was extremely hard to open
Positive section of review
Great host, breakfast, facilities
Positive section of review
Comfy beds and nice and clean
Negative section of review
Nothing really just a bit out but very easy to get to still
Positive section of review
Everything as usual
Negative section of review
Everything as usual
Positive section of review
The location
Negative section of review
The noise from the window due to wind, lack of wardrobe and room not so great