1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Good breakfast choices. Good room and good to see all the RNLI staff and boats. Pkus you know you are supporting a worthwhile charity.
Negative section of review
Nothing
Positive section of review
The location was excellent and the welcome gift in the fridge was indeed most welcome.
Negative section of review
The bathroom may need a bit of maintenance, the bracket that secures the shower to the wall is loose as is the toilet seat but apart from that everything was fine.
Positive section of review
Great stay very comfortable great communication from host
Positive section of review
Friendly welcome, pick up and drop off, breakfast
Negative section of review
Nowt
Positive section of review
Lovely food , great staff and lovely room
Negative section of review
Parking
Positive section of review
Breakfast good, best part of the stay.
Negative section of review
Main light fitting in room hanging from its flex, not safe. No instruction on shower operation. Had to ask where our room was, no direction from receptionist. When unable to park because of tradesman's van, the comment that "it's more important that the fridges are serviced"( than guests can park) summed up the customer service attitude.
Positive section of review
Fabulous location for Bath centre.
Negative section of review
The shower drain was blocked and flooded the bathroom and hallway, we were given a 20% refund as 3 out 4 people could not shower, although I am still waiting for this refund from booking.com.
Positive section of review
Staff very helpful Good location
Negative section of review
Access difficult with suitcases. Would have liked some draw space
Positive section of review
Cosy and relaxing
Positive section of review
all of the above
Negative section of review
the hotel was looking a little tired