1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nice location plenty of parking, mike & nikki were lovely hosts Breakfast was very good, wether continental or cooked breakfast Nice garden to relax in Big bathroom to the Owl bedroom , stocked with Supplements Would recommend to others .
Negative section of review
Bed a bit on the small size ,
Positive section of review
The property was perfect for us. Very comfortable room. Tastefully furnished and very clean. Breakfast was awesome as was our evening meal. Lovely place
Negative section of review
Nothing
Positive section of review
Very handy for Airport stop over or before an early flight. Quiet and Comfortable
Negative section of review
nothing
Positive section of review
Nothing, the hotel was dated and unclean. It was ridiculous.
Negative section of review
The room was horrible, dated and the photos did not reflect the truth. No WiFi was available . The room was disgusting and I got bites on my leg coming from the bed. Horrible experience and I want a refund.
Positive section of review
Very modern, overall really helpful friendly staff.
Negative section of review
The very First Lady I met was very off hand with her attitude when I asked if we could receive a reduction as one of our friends was unwell and couldn’t make the trip. She was quite confrontational. The gentleman who greeted us and placed our luggage in the room along with the bar staff were amazing, they certainly took the edge of out very first impression. Bike storage very poor, literally just clear out all the old crap in the store then advertise a safe bike store as you are on the Avon Cycle Way.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Good location, nice style. Friendly staff
Positive section of review
All meals excellent
Negative section of review
Warning about number of stairs in advance would have been helpful.
Positive section of review
Thanks Melisa
Positive section of review
Thanks melisa
Positive section of review
Thanks melisa