1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wow! What a gorgeous apartment…. It has been refurbished with passion and precision and it is just perfect. Very comfortable bed with stylish and elegant fittings. Kitchen is really well equipped and the huge windows on three aspects offer sensational views of the countryside. It is a fifteen minute walk into Fort Augustus.Felicity and Chris couldn’t do enough to make our stay perfect.
Positive section of review
The hotel itself is a classic 1930s renovation of the airport terminal. The staff are very friendly and the personal service is excellent. The breakfast is very good - not too effusive, but varied and fresh.
Negative section of review
Nothing really
Positive section of review
The location was good for us, parking was available, but the hotel imposed a charge. The bed was comfortable, and the room was large with adequate facilities.
Negative section of review
The Hotel was a throwback to the 1970s (decor/fittings etc). In the bathroom the windows did not shut properly, the plumbing was ancient and noisy. The floor in the rooms was uneven, and some of the doorways required a head duck. We get it is an old building, but at the price we paid...... it really needs a refit and modernisation. On the mornings we had breakfast, the orange juice provided had gone off. Not pleasant. It really needs an overhaul, albeit one that keeps the character of the actual historic building. It might suit British visitors to the Cotswolds, but discerning foreign visitor might be less than impressed if this is a 2024 offering.
Positive section of review
Great communication, easy check in & out. Great location for Etihad & Co-Op Live (just over a mile walking distance)
Negative section of review
Bed was a bit soft, the other suites doors could be heard slamming when guests entered and exited (no fault of the property, but maybe door closers might help?) ventilation in bathroom (extractor not working). No mirror in bathroom.
Positive section of review
York in general is a beautiful place The staff at Burton villa were nice
Negative section of review
Bathroom facilities were not very good and the bed
Positive section of review
Staff were Friendly and welcoming. Rooms were comfortable and clean.
Positive section of review
The apartment’s location was good. Host was nice.
Negative section of review
There were mice in the apartment. The apartment was not as clean as the pictures suggested. The addres was wrong.
Positive section of review
The breakfast was amazing and the pool too
Negative section of review
We rung reception for an extra duvet and they said they would bring one up, they never did and we rung reception 3 separate times about it and they didn’t answer the phone. Also we was at the front of the property so we heard everybody turning up loud, chatting, drunk all throughout the night so had quite a lot of disturbed sleep unfortunately.
Positive section of review
Clean and tidy very nice bathroom
Negative section of review
No tea making facilities in bedroom it would of made it an excellent stay
Positive section of review
Quirky and quaint
Negative section of review
Ceiling a little low and room overly warm
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