1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
An excellently located hotel for taking in Upper Teesdale - super walking / lots of nature 'Black Grouse Lek / Wild flowers at Cow Green Res / High Force fall itself all fitted in terms of easy access to our base at the High Force Hotel. Staff were very welcoming and helpful. Accommodation of a good and clean standard - light airy room. Food - again of a high standard, good variety and wide ranging appealing to all tastes.
Negative section of review
Fitted our needs perfectly so nothing not to like - we are already looking to return.
Positive section of review
Very nice, very clean, nice staff and great location. Could do laundry which was a great bonus given we were travelling with the family. I would definitely go again.
Positive section of review
A comfortable character full place to stay. Our room was spacious and quiet. We were pampered at breakfast. Bike storage was excellent.
Negative section of review
We noticed a few things that could do with a bit of tlc. Window frames plus shower and sink drainage to name two.
Positive section of review
Staff were largely very friendly and helpful, room was spotlessly clean. Breakfast was delicious.
Negative section of review
An issue with the room was not dealt with satisfactorily at the time, or in correspondence after my stay.
Positive section of review
It had a lovely atmosphere, the staff were very accommodating
Negative section of review
Nothing, I would say the rooms are a bit out dated and tired,
Positive section of review
spotless, well stocked, great value for money
Negative section of review
nothing
Positive section of review
Clean, cozy, cheap and great
Negative section of review
It was all excellent
Positive section of review
reasonable but little fruit
Negative section of review
small bed , leg missing on a cant/slope
Brighton & Hove, United Kingdom
Positive section of review
great location
Negative section of review
I had booked a standard plus room 3 months earlier. To cut a long story short, the room was not available and we started our holiday in a room that I would not have chosen. This was very disappointing.
Positive section of review
Not much
Negative section of review
Somebody was clearly staying in living there cupboards had food in then and the freezer was full of food it clearly was NOT a penthouse it was grubby no music system tatty sofa grotty balcony it was just an average apartment ! It must NOT be advertised as a penthouse as it is clearly NOT ! Won't be staying there again .
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