1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Reception staff very pleasant and helpful, but special mention for lady in charge of restaurant: when faced with dozens of guests arriving for breakfast at same time, she calmly greeted everyone individually and found them a table with minimum delay, a model of friendly efficiency.
Negative section of review
Price of drinks in the hotel bar was outrageous; I would drink elsewhere if I visit again.
Positive section of review
Location, location, location! Great location for accessing the EDI airport link bus, Lothian buses & the tram line. Good breakfast with a variety of choices. Food in the bar (fish & chips and burger) were good - with large portions
Negative section of review
Nothing.
Positive section of review
A comfortable hotel in very close distance to the old town and Royal Mile. Clean rooms, everything which is needed for a short trip in Edinburgh. Really friendly hotel employees.
Negative section of review
We had a room in under the roof, it was very warm when we arrived and there was no AC. It was okay as we didn't stay so much time in the room. Also there's no elevator but it's manageable.
Positive section of review
Great location between the moors and the coast. Loved the hot powerful shower and bath on the mezzanine. Lovely immediate local walks if you bring your dog along.
Negative section of review
All good.
Positive section of review
Loved the location, the vibe of the place, the coffee choices in the room and the breakfast was fabulous!
Negative section of review
The room was far too hot even with the aircon on full blast! We also had an issue of another room calling our room and waking us at 5am. We did alert reception in the morning who were very apologetic.
Positive section of review
Breakfast was typical, good but repetitive alfhough I was able to request kippers for the following day
Negative section of review
The hotel is showing its age, which is a pity
Positive section of review
Lovely spacious apartment, located close to the station, shops and restaurants.
Negative section of review
Nothing I can think of.
Positive section of review
Location was great for hopping straight into town and down to the waterfront.
Negative section of review
The windows in the room didn't shut properly - security was a bit of a concern & noise from the street was very loud all night as well as temperature in the room at night as window was slightly ajar and couldn't be properly shut. Safe didn't work in the room. Room wasn't particularly clean, and one of the towels provided in the bathroom appeared to be dirty before use.
Positive section of review
Everything apart from not serving breakfast early enough
Positive section of review
The decor and location.