1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The grounds and rooms were great. The staff were very polite. The pool and pool facilities were great. The use of bicycles was great.
Negative section of review
The brasserie was very poor. Poor quality food and very bad service (so slow and waiters not at all attentive). The main restaurant had confusing menus for this with dietary requirements the symbols didn't relate to the items on the menu. When we looked online prior to our stay it didn't indicate it was a tasting menu. The table service in the bar was extortionate.
Positive section of review
The apartment was finished to a high standard, was very comfortable & in a lovely location overlooking the Lough.
Negative section of review
Nothing. Everything was perfect.
Positive section of review
Very historical building in Heptonstall village just outside Hebden Bridge.
Negative section of review
Nothing
Positive section of review
It was situated in the most fantastic position with private secure parking
Negative section of review
The property was spacious and very clean. The bathroom was exceptional.
Positive section of review
It was easy to find and staff were lovely as I am disabled
Positive section of review
Everything was so new and clean. Very smart.
Positive section of review
Swimming pool Great location Good staff
Negative section of review
Decor dated beds uncomfortable
Positive section of review
Location and price
Negative section of review
It was fine for what we needed for one night. Things were pretty basic but reflected the price. The second bed could have been made up on arrival.
Positive section of review
Location of hotel
Negative section of review
Breakfast was average Dinner time and food very poor
Positive section of review
Nothing
Negative section of review
Everything