1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfast was very good, everything we needed and are used to. The staff were extremely friendly and helpful. The location of the hotel is excellent, a short walk from Paddington station.
Negative section of review
There could have been a fridge in the room as we thought there was. But there has been some misunderstanding with us.
Positive section of review
Spacious apartment walking distance to mailbox . The lady who helped me checked in was brilliant! I was so confused she really stayed patient guided me and finally I got in she was lovely
Negative section of review
Nothing it was all nice
Positive section of review
I thought what was on offer was poor. A cooked breakfast as an option would have better
Negative section of review
The waiter in the breakfast room was a little off hand
Positive section of review
The house was absolutely amazing inside. Everything was brand new and very clean!
Negative section of review
The location wasn't great, the area is very run down and is quite far from the centre.
Positive section of review
Unique, enclosed capsule with slippers and towels provided
Negative section of review
Sterile, darkened entrance not very welcoming
Brighton & Hove, United Kingdom
Positive section of review
Great location, felt very safe as LGBT+ traveler
Negative section of review
The bar below can be noisy - it’s a bonus to have something so near but can be loud
Positive section of review
Friendly staff. Good food. Comfortable room.
Negative section of review
Cramped parking. Some decor a little tired.
Positive section of review
Bathroom was nice
Negative section of review
The man at the reception was pleasant, gave us our keys. Found our rooms. Both rooms smelt of smoke. The bed was a small double, and the mattress wasn't great. We could feel the springs..
Positive section of review
Location is great
Negative section of review
No light switch to turn the lightoff!!
Positive section of review
Location
Negative section of review
Small room