1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We didn't actually use this facility but there was a good varied menu available. We received complimentary tea and delicious scones on arrival. Location for Kew Gardens was perfect, within short walk to choice of two entrances. Accommodation was clean and comfortable with the added benefit of off road parking right outside (may be dependent on apartment selection). Excellent hospitality and service by host and staff. Would recommend.
Negative section of review
,There was some traffic and aeroplane noise, but not enough to be annoying and where isn't there in London. Not a criticism, more an observation.
Positive section of review
This is a beautifully presented cottage with a fabulous garden. The birds and birdsong are lovely to watch. Very comfortable beds and furnishings and super clean. Lovely welcome basket and local eggs as a bonus.
Negative section of review
Nothing
Positive section of review
The house was clean and tidy with TV's in each bedroom and the lounge We received a quick response to questions from the owner through messages.
Negative section of review
It was very unclear about road parking. All cars seemed to have up to date residents parking permits on, so we ended up parking on Jubilee drive, which had limited parking, as we didn't want to risk a ticket. Would have been good to have a visitors pass. The bathroom had no lock and the door catch was stuck on open. There was no facilities pack to be seen, such as wifi codes, street parking details etc.
Positive section of review
Reception lady was lovely and welcoming as soon as we walked in. Room was spotless and really nice size
Negative section of review
Nothing
Positive section of review
Room was very good. Nice fixtures and fitting. Nice and quiet.
Negative section of review
Only criticisms wasere the room was rather small and the shower floor very slippery ( no bathmat supplied)
Positive section of review
Central location close to the main road and easy parking.
Negative section of review
Nothing to dislike
Positive section of review
Breakfast. The staff and hotel manager were excellent
Negative section of review
Room was dark with very little natural light and no view
Positive section of review
location ,excellent breakfast excellent room
Negative section of review
room number 16 bit like dundgeon too dark only good thing it had shower not bath
Positive section of review
Lovely hotel, bright modern and clean.
Negative section of review
Breakfast was disappointing
Brighton & Hove, United Kingdom
Positive section of review
All excellent service
Negative section of review
Room needs upgrading