1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Welcoming host. Property maintained very well, comfortable & very clean. Breakfast was great. Room spacious.
Negative section of review
Nothing
Positive section of review
Great location. Very roomy...have stayed with Britannia Hotels before. Food was great too.
Negative section of review
Customer service was I thought appalling. One of the reception staff, I told her my wife was ill, and could not come....when she enquired why, I was a bit.huffy with her, as it's none of her business....anyway the vibes that I got was that she told all the other staff, that cared to listen that I was a but sharp. I don't know if it was because I was a single male solo traveler, but the staff seem to forget that it us the customer paying their wages the customer us always right, and that they respect.the customer.. thus was clearly kicking in their training.
Positive section of review
The standard of the breakfast was very good. Gail and her staff were very good.
Positive section of review
Everything was clean and spotless would definitely come again
Negative section of review
Couldn't fault anything
Brighton & Hove, United Kingdom
Positive section of review
Spacious,plenty of seating and everything you’d need really
Negative section of review
Bed was slightly uncomfortable,but really that’d be just nit picking
Positive section of review
Bed was very comfortable and room was good size
Negative section of review
The decor was very cheap and basic - I have stayed here before when it was the premier Inn and much preferred how it was - we were in an accessible room so bathroom was very basic too - we didn't need an accessible room but maybe that's all that was available
Positive section of review
Great room , superb breakfast!
Negative section of review
Not applicable
Derry Londonderry, United Kingdom
Positive section of review
Everything was perfect.
Positive section of review
I love to do it again
Positive section of review
Free Parking
Negative section of review
Rooms needed updating