1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Last minute booking so I was lucky to get the room as everywhere was fully booked. Very pleased with it, very clean; spotless, comfy and warm. I couldn't of asked for more. Cheers, I would recommend staying here.
Positive section of review
The hotel is super value for the money, could not fault it the staff so helpful, have stayed here several times and would do so again.
Positive section of review
Hosts could not help enough to the point off giving us lifts to various locations because off the lack off taxis in the village
Negative section of review
I can't think off much..
Positive section of review
Close to the airport. Airport shuttle to the airport from the hotel. Clean well priced
Richmond upon Thames, United Kingdom
Positive section of review
Great location and the staff that we met were all lovely and very helpful.
Positive section of review
Perfect hotel room for what I required will book again!
Positive section of review
Location. Perfectly acceptable room.
Negative section of review
Gloomy entrance and very 'matter of fact' welcome
Johnstonebridge, United Kingdom
Positive section of review
Large room. Clean bed.
Negative section of review
Very tired. Security lock in room was broken. Towel rail was hanging off the wall. Cold tap had to be turned multiple times before any water came out. Anyone could walk straight in and through reception to the corridors. Advertised breakfast at £7.50 but in fact this turned out to be the offer of a voucher to spend in the service station outlets.
Positive section of review
The gardens
Negative section of review
The room was in need of attention. The bathroom was in need of modification, the extractor fan did not work and it was in general scruffy. The bath was chipped The windows needed replacing. There was no tv control. The was made up on the second day. The breakfast on the first morning was chaotic due to the large number of guests from a wedding. Very little choice.
Positive section of review
Everything
Negative section of review
Nothing