1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of the apartment was really handy across the road from Bute Park, it was lovely to get breakfast and walk in the park. The apartment interior was very clean and spacious. There were balconies overlooking the parking area. The apartment was extremely well equipped with kitchen equipment, a washing machine and dish washer.
Negative section of review
Not the fault of our apartment but the bins outside from all of the apartments were unpleasant and overflowing. Other than that there was nothing to complain about.
Positive section of review
Lovely hotel the room was clean and comfortable all the facilities were great and really good value for money. The breakfast was delicious and the staff were so friendly and helpful especially Esther. Will definitely be staying again
Positive section of review
Very nice property well cleaned well maintained the only thing i missed that there was no spatula
Positive section of review
Access to the wellness centre. They attended to some of the issues after 3 days.
Negative section of review
No locker access at the wellness centre. Filthy room... cobwebs and dust everywhere. Toilet didn't flush Lights broken Shower room claustrophobic
Positive section of review
Breakfast could do with a work over. It was better when it was Jury's Inn.
Positive section of review
The stuff people were really nice and helpful
Negative section of review
Internet was a huge problem - you have to pay extra for it and it was 7 per day !! This is really really expensive ! And most of the day the internet was not even working - so in the end I paid but I had no internet. I went to the reception and they were really friendly but in the end the only one solution was to call the internet provider. Also I dont recommend to book the room without window. Even if you save some money, it is not worth because the air inside the room was really bad, especially during night.
Positive section of review
Staff, room and bar / cafe.
Positive section of review
Location near centre of town
Negative section of review
No lift, had to go up and down walking with crutches. Food not up to expected standard, either overcooked or cold service poor Also electric plug at floor level so had to boil kettle on the floor
Positive section of review
Lifts worked
Negative section of review
Dingy rooms. Poor maintenance. Little breakfast choice.
Positive section of review
Everything
Negative section of review
N/A