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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This hotel is in a great position; all members of staff were friendly and helpful; the room was comfortable with lovely towels, and the breakfast had limited choice but it was very good. There were a lot of people in the restaurant having Afternoon Tea when we arrived. The building is very old with a lot of character, but it would benefit greatly from an update. That said, we enjoyed our stay, and would certainly do so again.
Negative section of review
Only the fact that it doesn't look like it has changed in decades!
Newcastle upon Tyne, United Kingdom
Positive section of review
Lovely hotel very comfortable and clean single room. In a good location very close to the metrolink and has a bus stop outside for the short journey into the city centre. Breakfast was excellent with lovely customer service. Would definitely recommend for a long or short break in Newcastle.
Negative section of review
Nothing.
Positive section of review
Awesome place, beautiful architecture. We loved every detail. Best experience we had from start to finish, especially the choice of breakfast. Kudos to all the staff especially the gorgeous ladies Eufelia , Charlane and Peachy who made this experience extra special🫶🏽
Positive section of review
Great location, short walk to paid parking. The room was big, warm and clean with a lovely shower... Contintental breakfast also had everything you wanted. Contactless check-in was smooth with the keys waiting for us. Good for a few days away!
Negative section of review
Nothing.
Positive section of review
Peaceful location, some great surrounding walks. Good sized room and the staff were excellent, food was fantastic and offered a good choice. We will be coming back to this delightful place and staying in the New Inn again.
Negative section of review
The only minor issue was the grout around the shower area needs replacing as it had mould on some areas.
Positive section of review
Period building with an amazing fresh open interior. An ideal location with excellent host creating that more personal cosy authentic Northern Ireland lifestyle.
Negative section of review
Can't put my finger on any problems.......just so peaceful yet in the heart of town!
Positive section of review
Modern, bright, clean room with comfortable bed. Just a few minutes easy walk with luggage to Manchester airport Terminal 1. Good communications with staff.
Negative section of review
Slow service for drinks in restaurant so we didn't get our drinks until way after the meal came even though ordered at the same time,
Positive section of review
Not easy to do this review, so... location was great. It was a 30 minute walk to Camden. Bed sheets were also fresh and clean.
Negative section of review
I'm not going to be harsh, it was really cheap near Camden. Room was basic and looked like converted flats (room had an old fashioned front door lock). It wasn't dirty at all but so old fashioned. Shower was not great, old and needed replaced but water was nice and hot. Toilet was also old and not "hotel quality". I was also asked to pay extra for the room key (I assume a deposit). At the end of the day, it was extremely cheap in a good location so it was kind of ok for the purposes hence the mid-rating(I had a short visit and was there 4 hours). So as expected but hoped for more. Would I stay there again, no... I would not.
Positive section of review
Kerri and bill were lovely, everyone was very welcoming and it was a great place to stay!
Bowness-on-Windermere, United Kingdom
Positive section of review
Garden setting, close to lake, fabulous breakfast, lovely comfortable room .
Negative section of review
Nothing