1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location of this apartment was fantastic. Only a few steps to the shops, restaurants and tube station, and from there so central to most of London. The apartment itself was light, clean, stylish and very comfortable. Great comms with our hosts, who were very responsive. We'd def stay here again.
Negative section of review
n/a
Positive section of review
The location of the hotel was ideal. Parking was good too. Breakfast was lovely. Couldn't fault the room. We were upgraded upon check in. Staff were friendly and helpful
Negative section of review
N/a
Positive section of review
I love the location. It was really convenient. Also I’d like to highlight the value for money. It was really good. Lastly, all stuff were very nice and helpful!
Negative section of review
Depends on what you want. I could slightly hear the noise of the other rooms, but it was okay.
Positive section of review
Location was good for town centre. Bar for the football on TV (big screen). Car parking (limited) at rear of hotel.
Negative section of review
We paid for breakfast prior to arrival. We went looking around for the breakfast at 7.15am on the first morning to be told by the cleaner that it wasn't served until 9am. We had to be at work for 8am. Room (13) had stale smell as if it hadn't been aired for a long time, it was very dated and carpet didn't appear the cleanest. Shower head needs replaced (unclean).
Positive section of review
The lobby looked great and staff friendly The bathroom was nice
Negative section of review
The rest of hotel was like a maize and room was ok. Basic. At around 11pm the fire alarm went off..then went off. Freaked out. Another resident told me was false alarm. The staff should have notified all people staying at hotel was false alarm. Was very frightening and I couldn't get to sleep til 3.30am No room service
Positive section of review
Didn't have breakfast. View from room was lovely
Negative section of review
Slightly small room but good for just one person
Positive section of review
Very clean, well equipped with essentials
Positive section of review
Full of character and really quaint.
Negative section of review
Nothing at all
Positive section of review
Great location Stunning views
Negative section of review
Cleaning standards could be improved - expected more from a harbour hotel Have stayed in harbour Southampton and found standards to be better there Hair on bed, coffee spills up the wall and on the bed side tables. Grout around shower needed a clean. (All photos below are of room and bathroom despite titles as unable to add more than one photo per section) Breakfast package only included cold continental which had limited choice - but what we had was good A bit odd that only filtered coffee is included in the bed and breakfast package
Positive section of review
Great location
Negative section of review
The breakfast buffet was cold