1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Everything was perfect! Maldron Hotel is situated in the heart of Newcastle and is an amazingly nice hotel. The staffs were professional and always at our attention. We were delighted by the cleanliness and the beauty of the hotel itself. The rooms we had were excellent, very comfy and I will definitely recommend these to others. I studied in Newcastle and Maldron Hotel made me feel relaxed and brought so many lovely memories alongside. My parents and I, we were all very pleased to stay at this fabulous hotel. Definitely worth of every penny and I'll rate it as a 5 star hotel!
Positive section of review
Staff were very welcoming and helpful. The location was perfect and our beds extremely comfortable. We enjoyed a really good night's sleep and loved the window shutters that kept out light and noise (the Strand is a busy road but the traffic did not disturb us). Super shower facilities with ample, good quality products available. Welcome snacks and chocolates, slippers and robes etc.
Negative section of review
The breakfast was ok but we have had better fare elsewhere.
Positive section of review
The "keys" were a web page which you used on your phone. The first link I was sent didn't work, so I had to contact them by phone to get another sent, which then did work. This was fine for me, but if you're not comfortable with this, you can request a fob for an additional charge.
Negative section of review
Nothing really. Everything was as described. The only thing I would say is that the phone "keys" may put people off; they should maybe state this earlier as I only found this out on the day.
Positive section of review
location is great! every thing is pretty much close to you. very safe neighbourhood. staff were very good especially the concierge service. very helpful and welcoming. room was spacious and the view was lovely. also a lot of cafes close by! i highly recommend it.
Negative section of review
nothing really that i did not like..
Positive section of review
Location and outdoor area. Comfortable seating and bed. Desk/table handy for computer work. Kitchen had everything required for short stay. Quiet location. Parking. Friendly communication with Meg discussing access.
Negative section of review
Access through patio doors with rather temperamental lock.
Positive section of review
Breakfast very good, freshly cooked. Waitress was very cheery and friendly. Our room rather on the small side but was clean and tidy.
Negative section of review
A larger room
Positive section of review
Unique location, dog friendly and lovely hostess.
Negative section of review
Towel’s
Positive section of review
Location Free parking
Negative section of review
The bath had huge splodge of mould in the corner and some along the bath top The voile curtains had two huge tears in them The curtain pelmet was badly frayed The orange juice jug at breakfast had chip on the pouring spout Poor management allows for this!
Positive section of review
Friendly and helpful
Positive section of review
Nice and quiet
Negative section of review
Nothing