1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lesley welcomed us with a great smile on her beautiful farm ! The place is a little remote, as a result the night is calm and ver comfy. In the morning, you can enjoy a full scottish breakfast on the terrace and do a little walk around the property. A great experience, thank you Lesley !
Positive section of review
Owner/manager of the property was very responsive and helpful. Even agreed that we leave our luggage at the property ahead of check in time. Apartment is spacious and comfortable enough.
Negative section of review
There there some things missing, broken or placed in-properly (microwave power cord too short to be plugged, only two mugs for 4 people, etc.) However overall everything was adequate for the price. Location might look a bit scary for the beginning but have not encountered any problems.
Positive section of review
Fantastic location, spacious, spotlessly clean. Good configuration of bedrooms as two couples could enjoy their privacy.
Negative section of review
Nothing
Positive section of review
It was extremely clean and comfortable. The food was excellent.
Negative section of review
Nothing
Lytham St Annes, United Kingdom
Positive section of review
Everything from the arrival to leaving was perfect
Negative section of review
All was perfect
Positive section of review
Breakfast was exceptional, dinner even better!!
Negative section of review
Stained duvet and bed sheet. Wife slept in a bath towel as she didn't want to make a fuss. Bed should have been changed on Wednesday and was not. Told chamber person.
Positive section of review
Information received prior to arriving.,
Negative section of review
No tea , coffee or sugar at the property
Positive section of review
Didnt have breakfast as eating out.
Negative section of review
Shower could have been larger!
Positive section of review
Location and communication.
Negative section of review
No bathroom upstairs. The layout is uncomfortable as got living room, kitchen and bathroom downstairs and two bedrooms upstairs. Two single beds one is squeaky and curtains very thin. Would need eye masks for better sleep. Garden could do with tidying up and mouldy bathroom sealant replaced.
Positive section of review
The location.
Negative section of review
I recently stayed at De Vere and it was an absolute nightmare. We found eight huge spiders in our room, and to make matters worse, we woke up to find two of them dangling over our bed. It was horrifying and completely unacceptable. We were so terrified that we had to sleep with the lights on, which was extremely uncomfortable and made it impossible to get any proper rest. When we informed the manager, Ben, he initially offered to change our room. However, his attitude was incredibly rude and dismissive. He refused to acknowledge that there was an infestation in the room and acted as if we were overreacting. This was extremely frustrating as we were simply trying to make him aware of the serious issue. The stay was so uncomfortable that we had to book into another hotel. This ordeal ruined what was supposed to be a special birthday celebration. I thought it would be fair to ask for a refund for the night we did not want to stay, but Ben refused and his words was ‘we cannot refund you due to a couple of spiders’ I would not recommend this hotel to anyone. The management's lack of concern for their guests' well-being is appalling. Avoid this place at all costs.