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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The breakfast was good. Plentiful yoghurts fruit and cereal. Wide selection of cooked breakfast options that were ordered by completing a tick box menu. Prompt, friendly waitress / waiter service. Comfortable room. Dined in restaurant one evening, good menu selection, generous portions and food properly cooked and presented. Generally friendly staff throughout hotel. Spacious free car park.
Negative section of review
Quite a few guests were smoking directly outside the main hotel entrance/exit route into the main accommodation wing. As non-smokers, we found this unpleasant as we had to walk through the smoke haze. This continued during the whole of our 2 night stay.
Positive section of review
basic room. clean. Space to relax and move around, but could be a bit cramped for two people. Kettle - so my tea did not taste like left over coffee. Windows open - mine faced the courtyard and was nicely quiet. Location - 90 second walk to the Gloucester Rd tube station. 5 to 10 minute walk south to a couple of great pubs. Staff are very friendly and helpful.
Negative section of review
I've stayed here 5 times and was used to the included breakfast being full English. That's changed to continental. Hot options are available for added cost. And Peter who was an institution as the breakfast server has retired. I truly hope Peter that you enjoy your retirement. You deserve it after so many years delivering such great customer service.
Positive section of review
The location was exactly as described , very peaceful and spacey. The bed was comfy, and the shower was amazing The hosts were lovely and even let us check out a little later than we were meant to and recommended a great place for breakfast You will need a car to get to the property but it really is a Gem I hope to stay there again
Negative section of review
Nothing It was lovely
Positive section of review
Location was spot on to get around the city! Room was amazing & kept clean. Bed was comfy although wish there was spare pillows! The built in remote holder was super handy & LED lights were super easy to use alongside the aircon! Would stay again if in the area, although the bathroom was on the smaller side it was doable!
Negative section of review
Loved the visit overall but the only issue was with the bathroom being super small! My partner is 6’5 and his knees were squished against the wall whenever on the toilet, there was also no lock on the bathroom however this wasn’t an issue for us but could be for others.
Positive section of review
The room was decently sized (but I think I got the accessible room), and the staff very friendly and helpful. The bed and pillows were comfortable. Lovely view out the window. Close to Edgware Road but quite a trek from Paddington. Lots of eateries and a supermarket around makes this a convenient place to stay for a conference.
Negative section of review
The temperature and flow limit on the hot shower is a bit of a dealbreaker especially when the weather is cold. There was a large brown stain at the head of the mattress that was visible through the clean sheets which I hope was coffee. Management calling and/or knocking on the door every evening to ask about the satisfaction with housekeeping felt kind of intrusive and inconvenient. Also echoing a lot of reviews on the lack of “storage space” in the room. The room has plenty of space but a lack of any surfaces to put things on.
Positive section of review
Just an overnight stay while travelling. No lift and stairwell is narrow but lovley man assisted with suitcases. Room was spacious and bathroom huge (with a tub).
Positive section of review
Room contained comfy beds and spacious (beds not right next to each other). Location was good, handy to shopping, restaurants and easy to get to attractions.
Negative section of review
Pod bathroom a bit small (no where to hang towels).
Derry Londonderry, United Kingdom
Positive section of review
Location was great. Access to many attractions. Beds were very comfy. Breakfast contained a good assortment of food.
Negative section of review
No loading bay area to unload car. This was very stressful as there is a bus stop outside the hotel.
Saltburn-by-the-Sea, United Kingdom
Positive section of review
Breakfast was the best part of the stay. Service a little chaotic but staff helpful.
Negative section of review
Basic standard bedroom. Bed very uncomfortable. Not enough seating in public areas. Carpets dirty.
Positive section of review
Great location . Fantastic apartment in a beautiful building.
Negative section of review
The geese at 6am ..lol.