1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable house in a lovely quiet neighbourhood, very well placed for our visit. Suzanne made parking outside very easy, leaving permit slips for us to fill in. She was very responsive, bedrooms were comfortable and there's a nice spacious bathroom. You're high up so there's a good feel from the little garden and friendly neighbours including some mellow chickens to the house to one side.
Negative section of review
Five of us were staying and there was just about room for us all the eat and watch a film but it is a bit tight downstairs. A fab spot for a couple of quick nights for more of you and fine if you're planning to go out lots. Outdoors is a bit neglected and furniture not all safe to sit on. A little table and chairs to eat at would be a lovely addition.
Brighton & Hove, United Kingdom
Positive section of review
Clean, good location and very nice terrace. Our contact friendly and eager to solve our problems, but probably not anywhere close. Once the problems are resolved, which should be easy enough, could be a good choice. [my wife was staying with friends, this is booking account is our joint account, although in my name]
Negative section of review
One bed badly broken, no hot water the first day, and cold all the time - the boiler indicated it was working, but the ovens and apartment too cold. A few minor issues as well that could easily be avoided with a simple checklist or by staying 1-2 nights.
Positive section of review
The rooms were lovely, the option of the upgrade was well worth it, the balcony was really nice with the river view (albeit we were in the loft!!) The bar and foyer area were an amazing centrepiece, a real nice place to relax in the evening. Breakfast was nice, fresh food, Lots of options.
Negative section of review
The service lacked somewhat, and attention to detail of service. We were checked in by Marina on the front desk who was great, really helpful and friendly! We went for a drink in the garden and the service was poor!! Nobody tending to tables, took 30 minutes for a glass of wine to arrive and that was only because the host had come to settle our bill and I brought up that our drinks had not arrived. She apologised and then no bill was provided to confirm amount, just put in to card machine for me to tap my card! Breakfast was lovely but again, service and turn over of tables was poor, attention to detail was about 50% there, the idea was there but the execution was not.
Positive section of review
It was clearly an amazing hotel many years ago. The pictures portray a lovely looking place and to be fair the location is pretty great.
Negative section of review
Staff werent very friendly, there was two people fighting outside the hotel when we checked in. The room was really realy hot, there was no sound proofing above so it sounded like people were running laps above us. Paid a lot of money and it wasnt a great place to stay, very tired, lots of forms to sign to take a meal back to your room, very bizarre!
Positive section of review
Lovely place to stay. Staff are SO friendly, the food was fabulous, and the rooms are really comfy. Definitely will be visiting again.
Positive section of review
Great city centre location. Good value food from Wetherspoons pub.Easy parking close by with discounted hotel rates.
Negative section of review
Picture on TV in room kept breaking up ,which was annoying.
Positive section of review
Good breakfast, great location , nice gardens & sunny terrace overlooking gardens
Negative section of review
Parking charge
Positive section of review
Location was excellent, close to tube so we could get to west end easily.
Negative section of review
Too hot, fan in room but quite noisy
Positive section of review
The room was clean and tidy
Negative section of review
The room was not at all like the picture on the website The shower was only flowing properly for a couple of minutes before it became a very hot trickle of water To be told it was an additional £15 per person for a cooked breakfast amazed myself especially as my wife had beans on toast Also no continental items such as cereal or pastries unless ordered We left early and felt very dissatisfied
Positive section of review
The views.
Negative section of review
The loud generator that was noisy. Too warm to close the window.
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