1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room okay, cold on arrival. Beds comfortable, we were an unusual trio I’d imagine, three adults and the bunk bed was too short for my son(6’7”) so I had a bunk and my son and husband used the two twin beds which were very close together. Bathroom gleaming but shower difficult to operate and water cool. Plenty of towels and lovely toiletries. Very limited tea/tisane options . We attended a dark skies event at Kielder Observatory between 11.30pm and 02.30 on a literally freezing cold night and the room was still warm to come back to.
Negative section of review
Shower difficult to use.
Haywards Heath, United Kingdom
Positive section of review
Our stay was excellent from start to finish. The staff were pleasant and friendly. We were attending a nearby wedding and this was fantastic value for money. Room was spacious, comfortable, quiet and very clean. Breakfast was very good. My husband and I have already discussed returning simply for a night away as we were so pleased with our whole stay. Would highly recommend.
Positive section of review
Home from home, accomodating, comfy bed..parking and across the road from a great local. Wish i had got there sooner..we had to come from scafell pike and despite being late for check in, the owner was so friendly and helpful
Negative section of review
Nothing we didnt like..
Berwick-Upon-Tweed, United Kingdom
Positive section of review
A wonderful place to stay, the location couldn’t be beaten and the staff were all really lovely and friendly. My vegan diet was well catered for, including the wine list. Comfortable bed. We will definitely be back!
Negative section of review
We loved everything
Positive section of review
Nice location, room was very nice too and the hotel had a nice layout, so it was easy to get to my room and get out to the NEC as a result due to it's position.
Negative section of review
It was a lot more pricey than I was expected probably due to the time as multiple events were on around at the NEC.
Positive section of review
Nice location and building, parking available on the street (paying during the day). Good breakfast and staff available
Negative section of review
The room was quite small, but still comfortable
Positive section of review
Like the location Liked what we requested were followed Bed was comfy and room had blackout curtains
Negative section of review
Tired decor in rooms Breakfast was busy long lines no tables - ran out of items, some hot food undercooked
Positive section of review
Great service and excellent staff
South Moor, United Kingdom
Positive section of review
It was clean with good facilities
Negative section of review
Bed, the mattress weren’t comfortable. Bit far outside from the town centre in a remote area.
Positive section of review
Nothing
Negative section of review
Currently under some renovations. Scaffolding Around the building and right outside our room. The room was small, dark and claustrophobic, with eaves, which meant if you are over 5ft 9 having to watch your head. Bathroom basic and again ceiling height not good. Overall disappointing and depressing.