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2
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Positive section of review
The location was very convenient to explore Cambridge. The park and ride is close and handy although we used an Uber as we missed the last bus at 8:10pm. The main house and grounds are beautiful and the room we had in the lodge next to the main house was lovely. Very spacious and I loved the style. It was very clean and well maintained. The room had a sofa and a little kitchen which was a nice touch. There was a little room with a vending machine and fresh coffee machine if you want anything for a snack or refreshment. The staff we bumped into were very friendly and helpful. We really enjoyed our stay and would definitely stay again. I thought it was amazing value for money. We have already discussed staying again in the near future as we love Cambridge as a getaway and this hotel was perfect for us. Thank you very much!
Negative section of review
The only negatives were that people were a bit noisy in the morning in the corridor but that's just people! And the toilet was very close to the heated towel rail meaning you have to sit sideways to avoid your leg getting warm! The fridge was off which we understand as it may be more geared up for weddings, but it would have actually been very handy to use as we had some food and drinks that we could have kept cool. Other than that it was fabulous
Positive section of review
Lovely clean fresh hotel, staff very friendly and room was spotless.. Couldn't be in a better location, right next to everything. I didn't eat there but heard the food is amazing. Will definitely stay again. They even have a luggage area you can leave suitcase in morning or if room not ready so you can have a wonder about .
Positive section of review
The staff were fantastic and navigated the challenges that were clearly evident with the ongoing refurbishment with real care. The refurbished room we stayed in was fantastic, being very roomy and relaxing.
Negative section of review
We stayed in one of the newly refurbished rooms, for which three sets of keys we were given didn’t work and a number of plug sockets didn’t work. As reception has been moved to accommodate the refurb, our room was a long way from reception, so took some time getting things sorted but from the conversations on reception, several other guests also seemed to be having problems.
Positive section of review
Friendly greeting as soon as we arrived. Room was clean and tidy and the bed very comfortable.
Negative section of review
Room door didn't lock !
Positive section of review
I think 5 adults was a little cramped, but as we were out most of the days, it was fine
Positive section of review
The person who checked us in was very professional and knowledgable about the area.
Positive section of review
The bar and restaurant areas are great and the food was exceptional.
Negative section of review
Nothing bad to report - we had a lovely stay.
Positive section of review
Proximity to the tube station and it was very clean
Negative section of review
None that I’ve noticed
Positive section of review
The location the staff the cleaning
Positive section of review
Leaving
Negative section of review
The whole hotel