1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were very friendly, and helpful. When I checked in, there was an issue with my room. I went downstairs to see about switching, and a staff member facilitated that quite quickly. I greatly appreciated that because I was exhausted from travel, and the room I was changed to was quite nice. The room I was changed to was set up well with a wardrobe, two beds, and a desk. I found the bed I slept in to be comfortable, and the free breakfast was good as well. The room I was moved to was extremely spacious with a nice window overlooking the front of the hotel.
Negative section of review
The issue with my first room was due to a leaking pipe. Not the hotel's fault, these things happen. When I moved to the second room, however, I found that one of the provided bath towels had a massive red/orange stain on it. I'm unsure what it was (rust maybe?), but that was taken care of when the hotel staff changed the towels the next morning. The only other thing of note was that the bar downstairs was open late, and it was somewhat difficult to fall asleep one night because of the noise from people leaving.
Positive section of review
The location had a big private waterfront garden and great views of the lake. We got a lovely note and a bottle of wine as a welcome. Our dog was delighted with the running space.
Positive section of review
Well located, close to George Square, the hotel is very welcoming and extremely comfortable. We had brunch, which was the only meal, and it was wonderful. I would stay again!
Positive section of review
Staff were very helpful and polite. Food was lovely.....evening meal & breakfast, Area around hotel was beautiful to walk around.
Positive section of review
Breakfast presentation and quality poor, over cooked eggs burnt bacon. Needs a lot of improvement
Positive section of review
Food was. V good but a buffet breakfast would have been better for all including the staff.
Negative section of review
Much of the hotel needs updating and this is why we think the cost the room was extortionate.
Positive section of review
Paid for property but it wasn’t cleaned or ready for us had to book elsewhere
Negative section of review
Didn’t see it
Positive section of review
Nothing it was the worst hotel I have ever stayed in
Negative section of review
Bedroom was a really grotty everything about the place was dingy glad to get out and travel back and stay in the Holiday Inn at Hamilton which was lovely .
Positive section of review
Staff were excellent general atmosphere was nice.
Negative section of review
There was nothing to fault at all.even the parking of my car was dealt with .not any more to say but thanks.
Positive section of review
Clean, great location and friendly staffs
Negative section of review
None