1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was a perfect size with a heater and Aircon was very nice to have the option of both. The film on the window to make sure no one could see it was great a lot of places forget privacy over looks. The fridge and the kettle was a nice touch being able to have a morning coffee without having to leave the room
Negative section of review
The top of the fridge was covered in dust. But apart from that. No perfect ill be back soon :)
Positive section of review
This is a really lovely place to stay. Wonderful historic house in a great location. The rooms were very comfortable and clean and the breakfast was excellent.
Positive section of review
The staff was great and helpful and the breakfast was fresh and delicious. The room was clean Very nice location with a lot of choices around
Negative section of review
The bed was kind of small for a couple but this wasn’t a problem
Positive section of review
Staff, facilities and cleanliness were excellent.
Negative section of review
All pretty good
Stansted Mountfitchet, United Kingdom
Positive section of review
Location was ideal for getting to the airport
Negative section of review
The hotel should have allocated parking as it is situated at a busy services area and it was difficult to find a space close to the hotel.
Positive section of review
Great location, own car park.
Positive section of review
Location and size of room
Positive section of review
Location
Negative section of review
Bathroom - no vent, no window, hard access in the bathtub with a child. We booked a double room without breakfast (I was traveling with my wife and our 3yo daughter). When we got to the hotel we were told that the room is not suitable because it can only accommodate 2 adults (apparently a 3yo is an adult). We had to pay 200€ more. I booked the room through Booking, by entering all guests details… it was disappointing (not sure why it was a problem because we did not book any breakfast or additional services) Just 1 elevator for 4 floors so you might have to wait a couple of minutes when it is crowded.
Positive section of review
N/a
Negative section of review
The service in the restaurant was poor. Staff new and person in charge not friendly and caring. One of the 3 meals we had was very poor (lamb fillet) - fatty and not like a normal fillet. Although we told them they didn’t seem to care and the manager afterwards didn’t do anything. We would not eat there again. Whole hotel needs a lick of paint and a bit of renovation in rooms. Curtains shabby. Windows/balcony door in need of repair. My friends were on reception level, I was on the 3rd floor in spite of requesting rooms close together. There were few guests so it should have been easy. I was with family friends/guests from Switzerland so embarrassed by this standard.