1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My friend and I were very happy with our accommodation, and the staff were friendly, attentive and extremely helpful. Our apartment had a Castle view, as we’d booked, and made our stay feel extra special. We noticed that the kettle in our apartment had been damaged by a previous guest, so we reported this without further delay. A member of staff at Reception replaced the kettle and was very apologetic. The location of the property was spot on and we could not have been happier. Thank you!
Negative section of review
My only quibble would have been that electrical appliances should ideally be inspected following each guest checking out to ensure they are safe and in good working order for the next guest. Aside from this, our stay was excellent!
Positive section of review
Good location near center, fair price, free tea and coffee in the rooms, clean and comfortable... Recommendation!!!
Positive section of review
The location was close to all amenities . Kitchen and the bathroom were very clean .. the bedding was awesome.
Negative section of review
The sofa was dirty and uncomfortable..the throw rug was absolutely filthy, we had to roll it up .would be nice if there was a sponge to wash dishes and. Maybe a little laundry soap for 1 load of laundry ..but we had a great stay .
Brighton & Hove, United Kingdom
Positive section of review
The location was great. The hotel was clean and the staff were welcoming. The free gin was welcomed!
Negative section of review
The guests on our floor were incredibly noisy up throughout the night but staff responded very quickly.
Positive section of review
Staff member Moses - a top man, do anything to help you at anytime. The bed was extremely comfy.
Negative section of review
Noisy neighbours.
Positive section of review
Location was good. There should be different food for eastern people as well.
Negative section of review
The places of lifts were not that clean
Positive section of review
Everything. Exceeded my expectations.
Positive section of review
Nice building well organised room
Negative section of review
Awkward with cases to get to and from our room - lifts confusing
Positive section of review
Good location, delightful owners
Negative section of review
Nothing
Positive section of review
Clean. Lovely welcome package.
Negative section of review
If I was staying for longer, I would have really appreciated a dishwasher.