1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is our 4th stay and what keeps bringing us back is a combination of the beauty of the building, the uniquely decorated rooms and the location which is a 5 mins walk to Mermaids Quay. Beds are comfortable and air con is efficient, meaning a decent night's sleep. Shower is powerful and hot and the jacuzzi bath is a lovely luxury addition.
Negative section of review
For the first time ever it wasn't perfect. There was a strong smell of mould in room 107. The paper under the window was peeling and there was clearly mould in this area. The mattress protector and sheets didn't seem to fit the bed. Within mins of laying down they have moved their way down so our shoulders were on the mattress. This happened both nights. Breakfast was ok. Everything was a little pale. No colour on the sausages, bacon or Black pudding. However there was plenty of choice.
Positive section of review
Friendly helpful staff. Good food, both choices and quality. Room had everything you'd need with plenty of tea, coffee etc options and bottle water.
Negative section of review
Hot water was very hot, suggest adjusting.
Positive section of review
Both breakfast and location very good .We had side sea view room which was lovely. Breakfast served very efficiently and very good choice.
Positive section of review
A perfect location in the heart of Blackpool! A fantastic welcome on arrival and a beautiful hotel. We will definitely be back again :)
Positive section of review
The breakfast was good. The staff were ok. The location was all right; close enough to walk to the sea front.
Negative section of review
We were put in a lodge outside the main hotel as there was a coach party in the hotel. This was small and old fashioned.
Positive section of review
Having space to relax with friends outwith the bedroom area. Plus kitchen for fridge and cooking facilities.
Negative section of review
2nd bedroom was quite small and only small window, so got extremely warm.
Positive section of review
Loved the view from the room 3 and the restaurant.
Negative section of review
The bathroom of room 3 was sparse, absolutely nowhere to put a wash bag other than the floor. The shower was great but I thought the bathroom let down what a great bedroom it was. A container for small plastic bags near the loo was empty. We got the impression the room wasn’t let often?
Positive section of review
The rooms were very comfortable and very clean
Market Harborough, United Kingdom
Positive section of review
Very quiet
Negative section of review
Needed a few more toilet roll and tea towels and we struggled using the oven and hobb but that maybe user error
Positive section of review
Location
Negative section of review
Room very small and outdated, exctractor fan in bathroom very noisy, fluctuating hot cold shower water. Traditional breakfast- in description stated pan fried mushrooms, dissapointed they were not pan fried, they were chewy full of juice not sure how cooked. Coffee in pot VERY VERY strong, luckily there was packet instant coffee. Had to put napkins on tables in dining room they were very very sticky.
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