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Positive section of review
Converted from a former mill the hotel has an excellent location in the centre of Chester, close to the city's historic cathedral and streets. Exceptionally, for the city centre the hotel has its own parking for a modest additional charge. The staff were particularly friendly and helpful. The hotel is modern, smart and clean.
Negative section of review
Although we had a business class room costing an additional premium, it was not of premium quality. It was what would be regared as standard in most hotels. The bathroom was small without any shelving for toiletries. Breakfast was good, but there were no veggie meat alternatives available.
Positive section of review
This is the third time I have stayed and all of the staff without exception are excellent, nothing is too much trouble for them and despite always being very busy they are always in good spirits and helpful. Breakfast buffet offering is really excellent and even towards the end of service you never feel rushed to finish.
Negative section of review
The hotel is a little bit tired in certain areas but nothing serious enough to affect my satisfaction with the property.
Positive section of review
Modern flat with nicely finished contemporary interior and furniture! Comfortable bed very clean smelling fresh . Amy was helpful and pleasant. Would stay again.
Negative section of review
The area felt like a student zone.
Positive section of review
Great spacious room, comfortable bed, included fridge/freezer/kettle/toaster/microwave.
Positive section of review
I loved the comfort ability and the friendliness of the staff.
Negative section of review
No wardrobe for clothes also no lock on bathroom door lack of privacy
Woolstone, United Kingdom
Positive section of review
brilliant property host were also very helpful
Negative section of review
not enough coffee pods
Bourton on the Water, United Kingdom
Positive section of review
Good location Nice unit Easy to get keys
Negative section of review
Disturbed on day 1 by a furniture delivery to the unit, apparently the previous guests broke a bed. Lights in lounge were too dim and at least 2 bulbs didn’t work The exhaust fan in kitchen didn’t work, meaning that the floor seemed to be damp from condensation I assume
Positive section of review
Great hosts, very comfortable
Positive section of review
Great location. Clean room.
Stoke on Trent, United Kingdom
Positive section of review
I liked whole facility
Negative section of review
Staff could of been more polite and price if room was quite high